Retail Assistant - Flexible Roster Availability

About the Role

Join Woolworths Supermarkets New Zealand, a prominent retailer with over 185 stores nationwide and a team of 20,000 members dedicated to enhancing the everyday lives of Kiwis. Our workplace culture is friendly, energetic, and grounded, valuing innovation, respect, and collaborative teamwork.

Working Hours and Roster Options

This part-time position offers two roster options to choose from:

• Roster Option 1: Monday, Tuesday, and Sunday from 9:30 AM to 6:00 PM
• Roster Option 2: Thursday, Friday, and Saturday from 9:30 AM to 6:00 PM

Key Responsibilities

• Deliver exceptional customer service by engaging with shoppers, assisting their needs, and resolving any questions or complaints promptly.
• Maintain accurate store inventory through stock verification, stocktakes, and routine price checks to ensure pricing accuracy.
• Efficiently process merchandise deliveries and contribute to a well-organized and clean store presentation.
• Work collaboratively with the team to support daily store operations and meet overall business goals.
• Adhere strictly to safety guidelines, report hazards, and comply with corporate policies and legal standards.

Qualifications and Personal Attributes

• Strong focus on providing personalized customer care, aimed at increasing customer loyalty.
• Excellent communication and interpersonal skills for effective teamwork and interaction with customers.
• Demonstrated integrity and professionalism aligned with company values and standards.
• Attention to detail and proactive approach to problem identification and resolution, including appropriate escalation.

Employee Benefits

• Enjoy discounts across Woolworths Group brands and participate in a rewarding recognition program.
• Access to Sonder—a 24/7 confidential service offering personalized financial, medical, safety, psychological, and physical support for employees and their families.
• Opportunity to grow within a global organization offering extensive career paths across various business disciplines.

Company Culture and Inclusion

As part of the Woolworths Group, a diverse workforce of over 200,000 individuals share a commitment to innovation, inclusivity, and making a positive impact. We champion diversity and provide an inclusive workplace where everyone feels valued and empowered to reach their full potential. Adjustments during the recruitment process can be provided upon request.