Receptionist

About the Role

We are seeking an organised and personable Receptionist to join a prominent and rapidly expanding real estate agency based in South Dublin. This full-time permanent position is pivotal to the office’s smooth daily functioning, serving as the first point of contact for clients, visitors, and callers while providing essential administrative support to the broader team.

Key Duties and Responsibilities

• Greet and assist all walk-in clients in a professional manner.
• Manage the busy switchboard by screening calls and taking messages efficiently.
• Handle initial enquiries related to properties and qualify leads before directing them to sales or lettings teams.
• Oversee incoming and outgoing mail and maintain inventory of office supplies.
• Support basic bookkeeping activities including issuing booking deposit receipts.
• Maintain accurate contact records and update customer relationship management (CRM) systems.
• Ensure compliance with internal policies and confidentiality requirements.
• Prepare property particulars and design window displays for marketing purposes.
• Type, proofread, and format brochures, letters, and marketing materials.
• Upload and organize property photographs within the CRM system and list new properties on internal systems.
• Coordinate scheduling of property viewings, valuations, and inspections.
• Assist in GDPR compliance and keep records current.
• Provide additional administrative support to the Office Manager as needed.

Required Skills and Qualifications

• Excellent communication abilities, both verbal and written, with strong proofreading skills.
• Proficient user of Microsoft Office suite including Word, Excel, and Outlook.
• Highly organised with strong task prioritisation skills.
• Meticulous attention to detail and accuracy in all tasks.
• Capable of working independently and managing several responsibilities concurrently.
• Demonstrates initiative with a proactive approach and eagerness to learn and develop professionally.

Personal Qualities

• Professional, reliable, and focused on finding solutions.
• Thrives in a fast-changing, dynamic environment.
• Maintains a high level of discretion and confidentiality.
• Team player with an open, collaborative attitude.