Public Area Attendant

Company Overview

Accor is a global hospitality leader that embraces diversity and encourages employees to align their career with their passion. The company is dedicated to fostering personal growth and continuous learning, ensuring a meaningful work experience. Working at Accor means being part of a journey where you can shape your own story and collaboratively envision the future of hospitality.

Role Overview and Responsibilities

• Arrive punctually, dressed in the appropriate uniform, and record daily attendance by signing in and out.
• Receive daily work assignments and supplies from the Supervisor, manage and log keys responsibly.
• Maintain cleanliness of the lobby by dusting, mopping floors, wiping furniture and tables, polishing brass fittings, cleaning ashtrays, disposing of waste, and tidying heart-of-house areas following established standards.
• Perform specialized cleaning tasks as assigned.
• Vacuum carpets in the restaurant and public spaces according to schedule.
• Dust walls, counters, telephones, and fixtures regularly.
• Clean guest elevators, brass surfaces, mirrors, walls, and carpets periodically.
• Ensure storerooms and cleaning equipment are clean, well-maintained, and properly stored.
• Report any repair or maintenance needs immediately to the Supervisor.
• Hand over all lost and found items to the Housekeeping office promptly.
• Service public restrooms when required.
• Follow safety guidelines strictly.
• Conduct routine inspections of ashtrays, lifts, and public washrooms to maintain cleanliness.
• Remove any litter from hallways and walkways.
• Empty waste bins in designated areas efficiently.
• Participate actively in ongoing training programs.
• Assist in implementing emergency procedures when requested.
• Perform duties delegated by the Executive Housekeeper.
• Adhere to hotel policies and foster positive interdepartmental relations.
• Maintain a pleasant demeanor and positive attitude to promote a favorable image to guests and colleagues.
• Present a professional appearance and take pride in the workplace at all times.
• Exhibit strong work ethics, social skills, and compliance with company standards.

Candidate Profile

• Preferably possess at least one year of experience in a 4 or 5-star hotel environment.

Additional Benefits

• Access to an employee benefit card providing discounts at Accor properties worldwide.
• Participation in educational programs facilitated through Accor’s Academies.
• Career advancement opportunities within the property and across global locations.
• Chance to contribute to sustainability and social responsibility initiatives such as Planet 21.