Program Assistant - Domestic Violence Programs

Job Overview

This role supports domestic violence programs through various administrative duties, ensuring smooth operations aligned with organizational and funding guidelines.

Key Responsibilities

• Manage administrative tasks including monitoring and organizing client documentation.
• Welcome clients and visitors, record their arrival, and direct them appropriately.
• Provide clerical support such as handling payroll information, scheduling, and generating reports as needed.
• Ensure compliance with agency procedures, funding source protocols, HIPAA, and confidentiality standards.
• Perform additional assignments as directed by the Director of Homeless Programs.

Qualifications and Experience

• A Bachelor's degree is required.
• Minimum of three years’ experience as an Administrative Assistant, preferably supporting abused families or women with specialized needs.
• Experience in data entry and maintaining accurate records.
• Strong interpersonal and communication capabilities.
• Highly organized with close attention to detail.
• Capable of working both independently and collaboratively within a team.
• Demonstrated understanding and sensitivity toward vulnerable populations including homeless families, LGBTQ+ individuals, elderly persons, and those affected by substance abuse or mental health concerns.
• Familiarity with Department of Homeless Services (DHS) regulations is advantageous but not mandatory.