Product Designer

About Spruce

Spruce is revolutionizing the renewable heating industry by simplifying and accelerating the heat pump installation process. Heat pumps offer a cleaner alternative to gas and oil boilers, essential for reducing the UK's carbon emissions. Our platform supports installers from lead inquiry through compliance documentation, significantly improving efficiency and sales conversions across the UK. We are expanding beyond heat pumps to become a comprehensive operating system for the home renewables supply chain.

Role Overview

As a Product Designer at Spruce, you will craft intuitive, user-friendly experiences for installers managing complex technical processes. Your work will make sophisticated calculations and compliance tasks approachable for users of varying technical backgrounds while supporting the full product ecosystem across desktop and mobile platforms. Collaboration with engineers and hands-on involvement with the development process are key to delivering high-quality designs effectively.

Key Responsibilities

• Simplify complex installation workflows involving physics and compliance for a broad user base.
• Design across diverse interfaces including desktop tools, customer-facing outputs, mobile surveying apps with LiDAR, and collaborative workflows.
• Work closely with developers, including contributing code, to accelerate design implementation.
• Develop and maintain scalable, systematic design systems with reusable components.
• Conduct user research and prototype rapidly to validate solutions and uncover user challenges.

Candidate Profile

• Minimum three years of experience in product or user interface design, ideally in startups or fast-paced, impact-driven environments.
• Strong analytical and systematic thinking skills to handle complex flows.
• Detail-oriented and comfortable engaging with technical subjects outside prior domains.
• User-centric mindset passionate about solving real problems and delivering meaningful impacts.
• Excellent interpersonal skills with confidence in conducting user research.
• Proactive, self-motivated, and adept at managing multiple projects simultaneously.

Prior experience designing tools for field teams, users with limited technological exposure, or operational workflow design is advantageous but not mandatory.

Compensation and Benefits

• Competitive salary ranging from £60,000 to £110,000 based on experience.
• Equity options offering a stake in the company's growth.
• Generous holiday allowance: 33 days plus the option to work remotely abroad for 30 additional days annually.
• Hybrid work model requiring 2-3 days weekly onsite in London or Bristol, augmented by biweekly full team gatherings.
• Private medical insurance coverage.
• Access to workplace nursery benefits via YellowNest.
• Cycle to work program.
• Collaborative, knowledgeable team environment with substantial growth opportunities.

Work Culture

• Compact, distributed team of 28 members located in London and Bristol, emphasizing frequent face-to-face collaboration.
• Decision-making based on merit; open to challenging ideas regardless of hierarchy.
• Strong emphasis on fieldwork to understand end users, ensuring empathetic and practical solutions.
• Fast-paced, iterative development culture focused on learning from users and continuous improvement.
• Clear, considerate, and constructive feedback culture fostering personal and team growth.