Process Associate - International Voice & Blended Chat Process

About the Role

We are seeking enthusiastic freshers and experienced professionals to join a leading multinational BPS company as Process Associates in blended processes. The ideal candidate will have flawless communication skills and a strong customer-centric approach. If you are tech-savvy, love learning new technologies, and enjoy guiding customers, this role is for you.

Eligibility & Requirements

• Open to undergraduates and graduates (regular students not eligible).
• Excellent English communication skills are mandatory.
• Good verbal and written communication abilities.
• Interest in working in BPO blended and chat processes.
• Basic computer knowledge.
• Ability to work 5 days a week.
• Flexibility to work night shifts.
• Willingness to work from the office location.

Benefits & Perks

• Permanent, full-time employment opportunity.
• One-way cab facility for commuting.
• Incentives and allowances as applicable.
• Opportunities for promotion through internal job postings (IJP).
• Health insurance, Provident Fund (PF), Employee State Insurance (ESI), and other incentives.

Why Join Us?

• Lead transformation initiatives at the forefront of AI, automation, and digital innovations.
• Make a significant impact by helping global enterprises solve important business challenges.
• Accelerate career growth through hands-on experience, mentorship, and continuous learning.
• Collaborate with over 540,000 innovative thinkers and problem-solvers who consistently push boundaries.
• Flourish in a culture that values integrity, inclusion, courage, curiosity, and incisive thinking.