Print Production Coordinator

Position Summary

The Account Executive, Sourcing, plays a vital role in ensuring exceptional customer service and smooth product delivery by maintaining continuous communication with clients and suppliers regarding print and campaign management services. This role demands rapid processing of quotation requests and consistent client updates throughout the project lifecycle. Collaborating with the central procurement team, the coordinator will select suitable suppliers, negotiate costs and timelines for projects, manage benchmark data, and strictly adhere to internal procedures to optimize order processing efficiency.

Key Responsibilities

• Possess comprehensive knowledge of litho (sheet and web) printing processes and recommend optimal equipment and vendors for various print assignments.
• Guide clients and suppliers towards economical formats and cost-effective, print-ready project solutions.
• Offer technical advice and input on print initiatives as necessary.
• Lead project negotiations when required to secure favorable terms.
• Manage print procurement ensuring timely delivery, adherence to specifications, quality standards, and contractual obligations.
• Gather precise information from clients to create thorough production briefs.
• Prepare detailed print specifications for suppliers.
• Track and monitor all projects using procurement tools.
• Comply with established ordering authorization and invoicing procedures.
• Operate within the allocated budget of Tag.
• Acquire deep understanding of clients' industries and businesses to better serve their needs.
• Establish and nurture client relationships, managing expectations effectively.
• Forge strong supplier partnerships.
• Stay informed about technological advancements in printing and evaluate benefits for clients.
• Resolve issues involving clients and suppliers, escalating matters appropriately.

Qualifications and Skills

• Proven experience managing budgets and meeting financial targets.
• Strong negotiation abilities to secure optimal pricing.
• Excellent interpersonal and customer service communication skills aimed at relationship-building and business development.
• Financially savvy and numerate with commercial awareness.
• Dedicated, resilient, and willing to work extra hours when necessary.
• Adept at adapting to fluctuating priorities while maintaining focus on ultimate goals.
• Team-oriented with a positive attitude capable of motivating colleagues.
• Strong emphasis on project management, punctual delivery, and reaching performance indicators.

Additional Information

Preference will be given to candidates with experience in print, especially those who have worked with Gifts with Purchase promotional materials.