Operations Manager

Role Overview

This position involves comprehensive management of vendors, customer relations, sales coordination, event planning, production follow-up, inventory handling, and daily operational oversight. The manager will work closely with the founder to maintain smooth business functionality in a brand specializing in elegant ethnic and festive wear.

Key Responsibilities

• Manage end-to-end vendor relationships and coordination.
• Oversee client engagement and provide excellent customer service.
• Coordinate sales activities and manage order lifecycle.
• Plan and organize exhibitions and fashion-related events.
• Monitor production progress in collaboration with vendors.
• Handle inventory management and dispatch coordination.
• Prepare Management Information System (MIS) reports and manage daily operations.
• Collaborate closely with the founder to ensure seamless business operations.

Candidate Profile

• Possess 3 to 6 years of relevant experience, ideally within fashion, apparel, ethnic wear, luxury retail, or lifestyle sectors.
• Exhibit strong communication, vendor management, and coordination capabilities.
• Adapt well to managing multiple tasks in a dynamic, fast-paced work environment.
• Demonstrate proficiency in Microsoft Excel.
• Preference for candidates living in Mumbai's western suburbs or nearby areas.
• Immediate availability to join is considered a plus.