Operations Coordinator

About the Role

Ampsy Consultancy LLC seeks a proactive and detail-focused Operations Coordinator to oversee daily business setup activities, manage interactions with government authorities, handle client documentation, and coordinate internal teams. The candidate will work primarily on company formation, visa processing, and ensuring compliance with UAE government regulations.

Primary Responsibilities

• Oversee daily operational processes including company formation, license modifications, renewals, and cancellations.
• Manage application submissions with multiple UAE authorities such as DED, Free Zones, Immigration, MOHRE, ICP, RERA, and FTA.
• Compile, review, and validate application documents including Memoranda of Association, resolutions, agreements, and other supporting material.
• Monitor progress of tasks and ensure their completion within set timelines.
• Communicate effectively with clients to collect necessary documents and provide progress updates regularly.
• Act as liaison between government bodies, banks, business centers, and channel partners.
• Maintain accurate and updated records in CRM and document management systems.
• Collaborate with sales, accounts, and compliance departments to facilitate seamless client service delivery.
• Track deadlines relating to licenses, visas, and compliance and initiate timely follow-ups.
• Generate operational reports and keep management informed about pending and completed assignments.
• Maintain excellent customer service standards and operational efficiency.

Candidate Requirements

• At least two years’ experience within the UAE in business setup, PRO services, or company formation.
• Proficient communication skills in English.
• Strong organizational skills and ability to multitask efficiently.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook) and CRM platforms.
• Capability to work autonomously and manage pressure to meet deadlines.
• Customer-centric attitude paired with solid problem-resolution capabilities.