Mortgage Processor

About the Role

Dollar Bank is dedicated to enhancing communities through homeownership. As a Mortgage Processor, you will play an essential role in handling residential loan applications with accuracy and efficiency, ensuring eligibility for secondary market sale and compliance with FHA and VA insurance requirements. This position emphasizes exceptional customer service as you prepare loan packages for underwriting approval.

Primary Responsibilities

• Collect and organize necessary documentation to accurately prepare mortgage applications for underwriting submission.
• Verify borrower-provided information for completeness and make any needed corrections within the loan origination system.
• Examine appraisals thoroughly for accuracy, input appraisal data into the loan system, and upload appraisals to the required agency portals.
• Order necessary title, appraisal, and flood certifications as part of the process.
• Ensure loans comply with regulations and re-disclose information to borrowers when necessary.
• Maintain compliance with HMDA data requirements by completing all applicable data fields.
• Submit loans through the appropriate automated underwriting systems.
• Confirm borrower employment, income, assets, and credit via third-party verifications as needed.
• Serve as a communication link among borrowers, mortgage representatives, Realtors, and closing agents to facilitate loan approvals and closings.
• Professionally and courteously interact with all parties involved throughout the mortgage process.
• Contact borrowers for any additional information or underwriting conditions required.
• Discuss loan program options, underwriting criteria, and bank policies with borrowers to ensure clarity and understanding.

Qualifications and Skills

• High school diploma or GED required; a college degree is preferred.
• Minimum of one year experience processing mortgage loans in a financial institution, mortgage company, or broker setting, including handling purchase and refinance applications.
• In-depth knowledge of documentation requirements for Fannie Mae, Freddie Mac, FHA, and VA loan programs.
• Experience working with automated underwriting systems such as Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector.
• Proficient communication skills, both verbal and written.
• Adept at managing multiple priorities efficiently in a fast-paced work environment.
• Familiarity with point of sale loan origination systems, Microsoft Word, and Microsoft Excel.
• Understanding of risk management obligations and adherence to regulatory laws and internal policies.

Additional Information

This is a fully onsite position located in Pittsburgh, Pennsylvania. All employees are expected to comply with Dollar Bank’s risk management program, maintaining awareness and responsiveness to relevant risks and regulations throughout daily activities.