Mitarbeiter Backoffice (m/w/d)

About Roland-Klinik gGmbH

Roland-Klinik is a specialized center of excellence for orthopedics and hand surgery, operating with four specialist centers.

Job Responsibilities

• Manage the entire organization of the secretariat and schedule appointments for senior physicians.
• Monitor ongoing processes to ensure smooth operation.
• Handle communication both internally and externally, including with referring doctors, transcription services, and accident insurance providers (BG).
• Process incoming and outgoing mail and emails, and perform clerical writing tasks.
• Conduct billing for statutory health insurance (KV) and private services, as well as compile documents for elective service billing.
• Prepare and assist with events organization.
• Manage damage claim processing.

Requirements

• Completed training as a medical assistant with additional commercial experience, or a commercial education combined with healthcare sector experience.
• Excellent computer skills, particularly in Microsoft Office applications such as Word, Excel, and PowerPoint.
• Strong teamwork and organizational capabilities.
• Independent and solution-focused approach to work.
• Effective communication skills and reliability.
• Fluent German language proficiency in speaking and writing.

Benefits

• Opportunities to participate in internal and external training and continuing education programs.
• Performance-based compensation.
• Additional holiday and Christmas bonuses.
• Possibility to attend job shadowing (Hospitation).
• Subsidy for corporate fitness program Wellpass (formerly Qualitrain).

Additional Information

If you have questions, Ms. de Jong is available for preliminary information via phone at 0421 – 8778-258. Please send your complete application documents exclusively via email referencing job number YF-43964.