Manager, Client and Creator Services

About Pearpop

Pearpop transforms the way brands collaborate with creators to engage and motivate new audiences. As a comprehensive creative partner, the company fuses creative strategy, careful creator selection, and media amplification to produce culturally resonant content that drives measurable impact. By leveraging premium creative execution, exclusive creator access, and data-driven insights, Pearpop designs strategic campaigns powered by technology and performance media. Whether functioning independently or as an extension of a client's team, Pearpop ensures a fluid, effective, and culturally relevant campaign experience.

Work Environment

The Pearpop team consists of passionate, creative professionals striving in a fast-growing startup atmosphere. Benefits include competitive pay, equity options, extensive health and dental coverage, 401(k) plans, and unlimited paid time off. The role is based in Los Angeles with a hybrid work arrangement requiring three days in office weekly.

Role Responsibilities

• Assist in the daily management and execution of client campaigns reporting to senior leadership.
• Oversee timelines, update trackers, and manage budgets to maintain project schedules and scopes.
• Coordinate efforts across teams such as Creative, Talent, Strategy, Paid Media, and Legal to ensure smooth campaign progression.
• Identify and evaluate creators that fit brand campaign goals and standards.
• Manage the creator engagement process, including briefing, content collection, deliverable tracking, and ensuring on-time submissions.
• Lead negotiation and contracting processes with creators efficiently across campaigns.
• Track campaign status, anticipate risks or delays, and help formulate solutions to keep projects aligned.
• Support the creation of client-facing materials, including regular status reports, analytical reporting, and final wrap-up presentations.
• Maintain clear, consistent communication internally and externally among all stakeholders.

Qualifications and Skills

• 2 to 4 years of relevant experience in influencer or creator marketing, digital marketing, or social media.
• In-depth knowledge of creator and influencer ecosystems, including trends and different content formats on platforms.
• Demonstrated ability to handle several projects simultaneously in a fast-paced environment.
• Strong organizational skills with keen attention to timelines, budgets, and deliverable details.
• Experience collaborating cross-functionally with various teams and external partners.
• Confident in participating in client communications and providing support during discussions.
• Experience with creator negotiations and contract management is advantageous.
• Familiar with Google Suite, Monday.com (or equivalent project management tools), and creator marketing platforms like CreatorIQ.
• Strong passion for social media, internet culture, and storytelling driven by creators, with a proactive and self-starting attitude.

Compensation and Equal Opportunity

The position offers a base salary ranging from $60,000 to $80,000 annually. Pearpop is dedicated to fostering an inclusive and welcoming workplace where employment decisions are based on merit, qualifications, and business requirements. The company proudly values and supports diversity.