Logistics Coordinator

Role Overview

The Logistics Coordinator plays a vital role in managing the day-to-day operations involved in inbound and outbound logistics. This includes ensuring timely delivery bookings, adjusting transport arrangements, creating loading schedules, and adhering closely to customer needs. The coordinator collaborates extensively with hauliers, customers, bakeries, warehouses, and internal departments to maintain seamless communication, resolve shipment delays, and keep transport plans current within internal platforms and shared documentation.

Primary Responsibilities

• Organize inbound delivery bookings and confirm next-day shipments with 3PL warehouses and direct customers.
• Handle export-related communications, including investigating delivery delays, managing new bookings, amending collection and delivery information, processing cancellations, and rerouting transports.
• Coordinate with hauliers, bakery sites, warehouses, customers, and internal teams to ensure transport plans remain precise and updated.
• Create customs documentation utilizing the company's proprietary system.
• Maintain and refresh both internal and shared external documents with accurate logistic data.
• Generate and distribute all necessary paperwork for customers as required.
• Assist with procurement scoring, flag bakery or haulier claims when necessary, and support overall logistics performance review efforts.

Required Qualifications and Skills

• Previous experience in logistics, transport coordination, or supply chain support roles.
• Strong analytical capabilities with a problem-solving approach.
• Effective organizational skills with the ability to multitask efficiently.
• Exceptional attention to detail and precision in work.
• Confident and clear communication skills for interacting with both internal teams and external partners such as hauliers, customers, bakeries, and warehouses.
• Ability to prioritize operational tasks and resolve issues quickly in a fast-paced environment.
• Collaborative team member with the skill to build and maintain strong working relationships.

Benefits and Additional Information

• Annual performance bonus (details to be disclosed).
• Defined contribution pension plan with 8% employer and minimum 1% employee contributions.
• Private health insurance and Medicash coverage available after three months of employment.
• International travel insurance included.
• Employee Assistance Program for personal support.
• 27 days of annual leave plus 1 extra day on your birthday and statutory holidays.
• Flexible work hours starting between 8 AM to 10 AM, with early finish on Fridays.
• Hybrid work model: 3 days onsite at Didsbury Towers and 2 days remote per week.
• Modern office facility featuring onsite café, parking, and regular events.