Learning and Development Specialist

Role Overview

The Associate Learning and Development Specialist position is based in Baltimore, Maryland, working in a hybrid-remote setup on a contract-to-hire basis. This role involves delivering both virtual and in-person instructor-led training designed to apply adult learning theories to enhance skills, foster behavioral changes, and keep learners actively engaged.

Key Responsibilities

• Conduct instructor-led and virtual training sessions based on adult learning principles to enhance participant capabilities and encourage positive behavioral shifts.
• Use business insights and feedback from post-training evaluations to refine and enhance course content and delivery methods.
• Assist in creating and updating training documentation and materials to ensure they remain relevant and effective.
• Collaborate with coordinators to ensure proper scheduling and smooth execution of training programs.

Qualifications and Experience

• Possess a Bachelor’s degree (BA, BBA, BS) or similar work experience coupled with at least four additional years of relevant professional experience.
• Proven experience in delivering both instructor-led and virtual training sessions.
• Ability to partner with Subject Matter Experts and supervisors to gain a thorough understanding of business operations.
• Strong knowledge and application of adult learning methodologies and delivery techniques.
• Proficiency in learning management systems (LMS) to manage and track training activities.
• Capability to operate video editing software for training content preparation.
• Advanced skills in Microsoft Office suite applications.
• Exceptional research skills to gather insights that inform training design and improvements.
• Strong organizational skills to prioritize and manage multiple deadlines effectively.
• Excellent communication skills to clearly convey information and maintain professional interpersonal relationships.

Additional Information

System One and its subsidiaries, including Joulé and Mountain Ltd., provide outsourced services and workforce solutions across North America. They prioritize efficient, quality work delivery and provide eligible employees with comprehensive benefits, including medical, dental, vision, spending accounts, life insurance, voluntary benefits, and 401(k) participation. The company is an Equal Opportunity Employer and considers all qualified candidates without discrimination based on any protected characteristic.

Compensation

The role offers an hourly wage of $39.11 on a W2 basis; however, no paid time off (PTO) is included in the compensation package.