Lead - Business Development

About the Role

PIT Solutions is seeking an experienced Business Development Lead with over 5 years in the field to spearhead client acquisition initiatives for its ITES and BPO service verticals. This position primarily targets markets in the United Kingdom and the United States, aiming to convert prospects into sustainable outsourcing partnerships.

Key Responsibilities

• Achieve quarterly and annual revenue goals by acquiring new business within assigned ITES/BPO domains such as healthcare BPO, mortgage/fintech BPO, back-office operations, and voice/non-voice support services.
• Generate and manage a high-quality sales pipeline via outbound prospecting, proactive LinkedIn engagement, referrals, and inbound lead conversion.
• Conduct detailed market research to identify and prioritize prospective clients including funded startups, mid-level firms, and large enterprises.
• Manage the complete sales process, encompassing initial contact, needs discovery, solution design, proposal/RFP preparation, commercial negotiations, and closing deals.
• Work collaboratively with delivery, compliance, and pre-sales teams to develop client-specific service offerings and pricing strategies.
• Effectively present the company's compliance standards, delivery capabilities, and key differentiators during client engagements.
• Maintain precise records of pipeline status, forecasts, and sales activities in the CRM system and provide regular progress reports on target achievement.
• Monitor competitor strategies and industry developments through analyst reports, market data, and professional networks to refine sales approaches.
• Establish and nurture connections with industry analysts, referral sources, and consultants to cultivate warm leads and business introductions.

Requirements

• A minimum of 5 years’ experience in business development, ideally within ITES or BPO sectors.
• Proven capacity to meet or exceed defined sales targets and drive new business growth.
• Strong expertise in outbound sales strategies, lead generation, and full sales cycle management.
• Capability to conduct market analysis and prioritize prospects effectively.
• Proficiency in collaborating cross-functionally with internal teams to design solutions and respond to requests for proposals.
• Excellent communication skills to assertively represent company offerings and compliance credentials.
• Experience managing CRM systems for accurate forecasting and pipeline tracking.
• Ability to stay informed on competitor positioning and industry trends to optimize sales tactics.
• Established network or willingness to build relationships with industry stakeholders to generate referrals.