Laboratory Samples Reception Associate

About Vitrolife Group

Vitrolife Group is a global leader in medical devices and genetic services, committed to advancing science and technology to support individuals and clinics in achieving successful fertility treatments. With a presence in over 110 countries and approximately 1,100 employees worldwide, the company delivers personalized genetic information and cutting-edge medical products aimed at improving patient outcomes in fertility care.

Job Location

This position is based onsite in Mississauga, Ontario, Canada.

Key Responsibilities

• Receive and inspect laboratory specimens, accurately entering data into reporting systems and documenting any incidents.
• Handle consumable materials by receiving, recording, cleaning, and assembling kit components.
• Follow established procedures for specimen handling and maintain thorough records of patient test results.
• Adhere to quality control policies to ensure laboratory standards are met.
• Assemble and disassemble kit trays and materials as required to support laboratory operations.
• Maintain a neat, clean, and organized sample reception area for optimal functionality.
• Identify and resolve issues that could negatively impact test performance, documenting corrective actions taken.
• Provide assistance and support to Laboratory Technologists as needed.
• Manage documentation and oversee outsourcing related to the sample reception area.
• Provide administrative backing to the laboratory team, including proofreading company documentation before data entry.
• Enter and update client information accurately using proper software systems.
• Register and manage any non-conformities related to the pre-analytical processes.
• Support handling physical tasks, including lifting up to 50 pounds as necessary.
• Perform any other duties assigned to support laboratory functions.

Preferred Qualifications

• An associate degree in a related field is preferred.
• A minimum of one year’s experience in a similar laboratory reception role is advantageous.

Benefits

• Paid time off and holidays.
• Medical, dental, and vision insurance coverage.
• Basic life insurance and accidental death & dismemberment coverage.
• Options for voluntary life insurance and long-term disability.
• Access to an Employee Assistance Program (EAP).
• Registered Retirement Savings Plan (RRSP) with employer matching contributions.

Additional Information

Employment offers are conditional upon passing a background check where applicable and allowed by law. Employees must provide valid proof of identity and authorization to work in Canada before starting employment.