Junior Data Analyst

About the Role

XCM invites applications for the position of Junior Data Analyst to join our expanding team. This entry-level analytics role offers the chance to develop practical experience in SQL, reporting, and campaign insight across sectors such as Retail, Sports, and Gaming. The incumbent will assist leading brands by delivering precise and actionable data insights.

Key Responsibilities

• Assist in conducting comprehensive analyses for both client and internal needs, ranging from quick insights to detailed performance assessments under senior guidance.
• Extract and manipulate datasets using SQL, progressively tackling increasingly complex queries.
• Create and upkeep visual reports and insights using the Horizon BI platform.
• Measure marketing performance and ROI across digital and traditional channels.
• Analyze customer and campaign behaviors across channels like Email, Web, SMS, Direct Mail, Social Media, and engagement trends.
• Report on marketing and customer metrics including leads, conversion rates, traffic, engagement, and revenue impact.
• Contribute to actionable insights and recommendations to optimize campaign planning.
• Support routine reporting and ad-hoc analysis requests.
• Produce clear and visually effective presentations, reports, and dashboards.
• Participate in larger analytical projects and contribute to the team's strategic roadmap.
• Share insights with colleagues, with opportunities to build presentation skills for client engagements.

Candidate Profile

• Basic proficiency with SQL, confident in crafting elementary queries with an eagerness to advance.
• Strong Excel abilities, including familiarity with formulas and pivot tables.
• Capability to handle multiple tasks and meet deadlines effectively.
• Sharp analytical mindset with a talent for detecting trends and anomalies in datasets.
• Excellent communication skills, especially conveying complex data to non-technical team members.
• Self-motivated and organized, ready to take initiative and develop further in the role.
• A cooperative attitude with enthusiasm for team collaboration and knowledge sharing.
• Experience or exposure to BI and data visualization tools; knowledge of Superset is considered advantageous.
• Interest or background in marketing, CRM, ecommerce, or customer analytics is a plus.
• Familiarity with big data platforms, data warehouses, or automated reporting environments is valuable.

What We Offer

• Remote work flexibility supported by a strong and responsive team environment.
• Engagement with prominent clients in dynamic industries.
• Diverse responsibilities including routine reporting, campaign analysis, and strategic data projects.
• Structured mentoring to enhance your technical skills and analytical competence.
• A culture prioritizing collaboration, quality output, and continuous personal and professional growth.