- 经验
- 2-3岁
- 薪水
- —
- 职位空缺
- 1
- 发布
- 1 小时前
- Work mode
- 在家办公
- Eligibility
- Candidates with 2 to 3 years of relevant experience are preferred, but entry-level applicants may also be considered.
- Resume
- Required to apply
职位描述
About the company
Adventus is a global provider of Information and Communications Technology (ICT) solutions and services. The organization supports businesses in driving meaningful change through smart, innovative offerings and services designed to help them stay competitive in demanding markets.
Backed by a strong ecosystem of technology partners, solid domain knowledge, and a differentiated value proposition, the team focuses on delivering outcomes that exceed customer expectations.
Role overview
This position involves supporting end users both in person and remotely, resolving technical issues, and maintaining client IT environments across hardware, software, operating systems, and networking components.
Key duties
- Deliver hands-on or remote support to users, including diagnosing and resolving technical faults.
- Handle setup, upkeep, upgrades, and support for client systems such as hardware, software, operating systems, and networks.
- Manage and configure Windows OS, Active Directory, Office 365, Intune, patching, and file servers.
- Ensure users receive responsive service and practical solutions that support their needs.
- Track IT assets and take on other assigned ad hoc tasks.
- Use of ITSM or ITIL practices is considered an added advantage.
Requirements
- Strong working knowledge of Windows OS, Active Directory, Office 365, Intune, and SharePoint.
- 2 to 3 years of relevant experience, ideally in a system integrator environment.
- Good analytical thinking and a constructive, proactive mindset.
- Clear communication and coordination abilities when dealing with internal teams and external users.
- Capability to work with limited supervision and manage tasks independently.
- Strong client handling and customer service skills.
- Freshers or entry-level candidates are also encouraged to apply.
Additional information
Artificial intelligence tools may be used during parts of the hiring process, such as screening applications, reviewing resumes, analyzing responses, or identifying possible inconsistencies and verification signals from submitted materials. These tools support the recruitment team and do not replace human judgment. Final hiring decisions are made by people. If you need more details about how your information is processed, you may contact the company.