Inside Sales Executive

Job Overview

Jagannath Hardware Private Limited is seeking an Inside Sales Executive based in Bengaluru, Karnataka. The role involves engaging with walk-in customers, understanding their needs, and providing detailed product information to facilitate sales.

Key Responsibilities

• Engage with customers visiting the store to assess their requirements.
• Clearly communicate product details, specifications, and pricing to assist customers in making informed decisions.
• Create and send quotations, following up with customers to secure order confirmation.
• Work closely with the sales team and warehouse staff to ensure smooth order fulfillment and timely dispatch.
• Respond to customer queries and communications via phone, WhatsApp, email, and social media channels.
• Maintain accurate customer data and update the CRM system routinely.
• Proactively generate new sales leads and track pending quotations to maximize sales opportunities.
• Meet or exceed monthly sales targets as set by management.
• Collaborate with field sales executives to support customer visits and understand project-specific hardware needs.
• Aid customers in choosing appropriate hardware products and related display solutions.
• Address customer complaints professionally and offer necessary after-sales support.
• Manage product displays in-store, ensuring all information is current, including new products and promotional offers.