Import Coordinator

About the Role

Kintetsu World Express is seeking a knowledgeable Import Coordinator to oversee and manage international shipments via air, sea, and road freight. This position supports the Import Manager with daily operational responsibilities, ensuring compliance with regulatory standards and guaranteeing punctual coordination of shipments.

Key Responsibilities

• End-to-end management of import processes
• Preparation of all necessary customs entry documentation for air, sea, and road freight shipments
• Scheduling collections and collaborating with carriers across the KWE network
• Tracking consignments and handling pre-alerts
• Maintaining open and effective communication with internal teams and international colleagues
• Building and sustaining robust customer relationships, keeping clients updated throughout the shipment process
• Managing invoicing, job costings, and freight documentation

Experience and Skills

• Minimum of 2 to 3 years experience in import operations
• Experience with out-of-gauge shipping or capital equipment projects is a strong advantage
• Solid understanding of customs procedures
• Familiarity with the freight forwarding industry
• Strong interpersonal and communication skills, both written and verbal
• Excellent organizational, time management, and planning capabilities
• Problem-solving mindset
• Able to operate under pressure within a dynamic environment
• Proactive and capable of working independently while contributing to team goals

Benefits and Work Schedule

• Healthcare coverage
• Pension plan
• Life insurance
• Employee assistance program
• 23 days of annual leave, which increases with length of service
• Company-sponsored events
• Working hours: Monday to Friday, 37.5 hours per week