Human Resources Specialist

Overview

Join our organization in Accra as a Human Resources Specialist to play a key role in shaping and executing HR strategies aligned with business goals. This role demands expertise in workforce planning, talent management, employee relations, and compliance to support a dynamic work environment.

Key Responsibilities

• Work closely with senior leaders to create and implement HR strategies that support organizational objectives.
• Lead recruitment efforts including sourcing, interviewing, onboarding, and building partnerships with recruitment agencies and educational institutions.
• Promote a positive workplace by effectively handling employee grievances and fostering open communication between employees and managers.
• Manage performance evaluation processes by setting goals, providing feedback, and helping managers address performance challenges.
• Design and coordinate training initiatives to enhance employee competencies and monitor their effectiveness.
• Ensure compliance with labor laws and maintain accurate personnel records; oversee audits and governmental reporting.
• Administer employee benefits programs and collaborate with finance on payroll accuracy; benchmark compensation against industry trends.
• Track HR metrics to evaluate program success and report insights to leadership.
• Supervise all administrative functions relevant to the business operation.

Required Competencies and Experience

• Proven experience in mid-management roles with responsibilities in people management within similar or related industries.
• Strong knowledge of recruitment strategies, service management, and performance appraisal systems.
• Familiarity with training coordination, business development, communications, and enhancing employee experience is advantageous.
• Ability to strategically plan for long-term goals while managing day-to-day operational needs.
• Energetic and ethical managerial approach with excellent interpersonal communication skills to interact effectively at all organizational levels and external contacts.
• Sound decision-making abilities supported by careful analysis and strong judgment.
• Exceptional organizational skills with attention to detail and project management capabilities.
• Experience managing in dynamic, fast-paced, and less structured work environments.
• Skilled at building business partnerships and commanding executive presence.
• Excellent time management, problem-solving, and creative thinking abilities.
• Commitment to delivering outstanding customer service and improving operational efficiencies.

Educational and Professional Qualifications

• At least a bachelor's degree in a related field.
• Advanced degrees or professional HR certifications such as SHRM-CP or PHR are preferred.

Experience

• Minimum of five years of relevant HR experience.
• Experience within global or international organizations is an added advantage.
• Proven track record in developing and executing HR strategies along with employee relations management.