HR Operations Manager

Position Overview

We are seeking a full-time, permanent HR Operations Manager based in South County Dublin with a hybrid working arrangement requiring two days onsite. This is a newly established role within the HR team of a regulated financial services company with approximately 100 employees. Reporting directly to the Head of HR, this position includes managing three direct reports and aims to oversee the daily management of HR operations throughout the entire employee lifecycle, ensuring structure, consistency, and control.

What We Offer

• Annual salary of 75,000
• Pension plan
• Healthcare benefits
• 24 days of annual leave
• Hybrid work setup with two days onsite
• Additional benefits consistent with regulated financial services companies

About the Company

The company has expanded significantly in recent years, prompting the growth of the HR team. The HR function supports both local and group-level activities within an established and active team.

Key Responsibilities

• Manage and execute HR operational procedures across the entire employee lifecycle with precision, timeliness, and consistency.
• Ensure all HR processes comply with governance standards and regulatory requirements, maintaining full documentation and audit preparedness.
• Lead and coordinate the HR Operations team, assign tasks, and monitor the completion of administrative and process-driven work.
• Handle employee relations administration in alignment with company policies and employment law, escalating complex or sensitive matters appropriately.
• Maintain accurate HR data integrity across systems and reports, addressing any discrepancies swiftly.
• Oversee payroll input controls, validate payroll data, and confirm appropriate authorization is secured.
• Assist in core HR cycle activities, including recruitment support, performance evaluation processes, rewards administration, and employee engagement initiatives.
• Identify operational risks and issues, document them clearly, and follow up on necessary resolutions.
• Promote ongoing improvements to HR processes, workflows, and templates to enhance efficiency and standardization.

Candidate Profile

• Proven experience within HR operations or a comprehensive HR generalist role.
• In-depth understanding of HR procedures covering all employee lifecycle stages.
• Familiarity with employment legislation and HR governance frameworks.
• Experience supervising or coordinating a team with effective prioritization and workload distribution skills.
• Exceptional attention to detail and a methodical, process-oriented work style.
• Knowledge of HR information systems and managing HR data.
• Ability to recognize when to escalate issues and clearly understand role boundaries.
• A third-level academic qualification in HR, Business, or related fields.
• A proactive mindset focused on critically evaluating existing processes and implementing efficiency enhancements as the business continues to grow rapidly.
• This role focuses on operational excellence rather than strategic HR partnering; the ideal candidate enjoys ownership of processes and achieving accuracy.

Additional Preferred Qualifications

• Experience within a regulated environment.
• Background in financial services or similar regulated, process-driven sectors; candidates from professional services are also welcome.
• Exposure to payroll oversight or payroll input processes.
• CIPD certification or currently pursuing it.