Giftware Manager

Company Overview

Founded in 1965, Carraig Donn stands as Ireland's prominent retailer specializing in fashion, jewellery, and giftware. Proudly 100% Irish owned and operated, the company merges rich heritage with continuous innovation to provide customers with unique and exclusive products. Employing over 500 staff across its head office and 40 retail outlets nationwide, Carraig Donn supports its operations through centralized warehouses, buying offices located in Westport, Ennis, and Dublin, and a growing e-commerce platform. A strategic 10-year expansion plan drives ongoing development and growth.

Role Summary

We offer a permanent, full-time position as Giftware Manager based in Westport, Co. Mayo. This role requires full flexibility to work on weekdays, evenings, and weekends. The position entails leading a dynamic department to meet sales goals, ensuring excellent customer service, and maintaining high operational standards.

Key Responsibilities

• Lead and motivate the giftware team to achieve sales objectives and key performance indicators.
• Assist the Store Manager in organizing weekly staff schedules, managing labor within budget limitations.
• Oversee operational aspects such as inventory control, visual merchandising, and adherence to company quality standards.
• Ensure compliance with company policies and collaborate with management to enforce them.
• Implement merchandising campaigns, promotions, delivery management, and handle back-office tasks within required deadlines.
• Employ strong leadership by coaching and developing team members to align with Carraig Donn’s core values.

Candidate Requirements

• Essential prior experience in retail management.
• Experience in giftware or fashion retail sectors is advantageous.
• Highly organized with the capacity to manage teams and departmental operations efficiently.
• Ability and willingness to work flexible hours including evenings and weekends.

Benefits and Perks

• Competitive salary commensurate with experience and skills.
• Flexible working arrangements to support work-life balance.
• Opportunities for career growth through mentorship, development programs, and paid apprenticeships leading to Level 6 certification.
• A supportive, inclusive workplace culture valuing diversity and collaboration.
• Access to continuous learning, training workshops, and employee development resources.
• Comprehensive benefits including health and wellbeing plans.
• Generous employee discounts on exclusive product lines and referral incentives.
• Health initiatives such as a bike-to-work scheme and an Employee Assistance Programme offering mindfulness and lifestyle benefits.