Executive, Compliance

About the Role

Income Insurance Limited prioritizes robust governance as a foundational element of business success. As an insurance provider, maintaining legal and ethical integrity with the public and policyholders is paramount. This role involves collaborating with various internal stakeholders to identify compliance gaps during reviews, recommend improvements, and ensure the completion of follow-up actions addressing these gaps.

Key Responsibilities

• Carry out Enhanced Monitoring (EM) reviews for representatives under EM, including complete quality checks and coordinating service recovery efforts with relevant Business Units.
• Ensure that review sample sizes meet prescribed standards and accurately track these samples.
• Identify compliance discrepancies or errors uncovered during reviews and suggest corrective measures.
• Deliver training sessions for new and existing reviewers to keep pace with evolving compliance standards.
• Prepare necessary information and documentation to support management and regulatory reporting requirements.
• Collaborate with stakeholders to develop tools aimed at streamlining the review process.
• Perform additional assigned duties such as project work as required.

Qualifications and Experience

• Minimum of a Bachelor's degree or higher qualification.
• Possession of any professional certification is advantageous.
• At least two years of experience in compliance roles, preferably within the insurance sector or enforcement agencies.
• Proficiency in Microsoft Office and related software applications is required.

Other Competencies and Traits

• Strong communication capabilities.
• Analytical thinking with effective problem-solving skills.
• Self-driven and capable of thriving in a team environment.
• Resourcefulness and adaptability to change.