Draw Coordinator I

Company Overview

Brightstar Lottery is a global leader renowned for its innovation in the lottery industry, specializing in secure technology and comprehensive solutions for customers worldwide. As a dedicated pure-play lottery entity, Brightstar offers first-rate lottery operations, retail and digital platforms, and award-winning games that deliver meaningful benefits to communities. With approximately 6,000 employees and trusted partnerships with governments and regulators, Brightstar adheres to stringent standards of integrity, responsibility, and service excellence.

Job Summary

The Draw Coordinator ensures the flawless operation of national lottery draws, organizing all activities before and after live televised events. This role demands close collaboration with internal teams, regulatory authorities, and external partners to guarantee accurate, secure, and compliant draw procedures. The position is vital to sustaining operational excellence and public confidence by safeguarding draw integrity and broadcast readiness within a fast-paced, deadline-driven context.

Key Responsibilities

• Oversee all preparatory and follow-up tasks to guarantee the smooth delivery of live lottery draws.
• Engage with regulatory bodies to ensure strict compliance with established procedures, maintaining the integrity of each draw.
• Contribute to the creation, documentation, and ongoing update of operational draw guidelines.
• Serve as the primary liaison between internal departments and external entities involved in draw production and live broadcasts.
• Arrange schedules and confirm availability of auditors, presenters, and production crews for timely and precise draw operations.
• Manage and disseminate essential documentation including logs, reports, and audit files related to the draws.
• Track and monitor attendance and punctuality of presenters and auditors, making contingency plans as needed.
• Review and validate presenter scripts to ensure they are accurate and ready for live delivery.
• Assist with the verification of presenter work hours and support invoice processing activities.
• Coordinate regular preventive maintenance of lottery draw equipment with vendors.
• Support studio setup, on-air preparations, and general production needs during draw events.
• Maintain secure storage and governance compliance for all relevant documentation.
• Identify routine issues relating to coordination or scheduling, escalating complex problems appropriately.
• Communicate effectively with all stakeholders to confirm comprehensive readiness for each draw.
• Provide additional administrative and operational aid to enhance continuous improvement and efficiency.

Qualifications and Requirements

• Diploma in Business Administration or related discipline.
• At least two years experience in coordination, operations, or administrative support roles.
• Exceptional organizational and multitasking abilities.
• Meticulous attention to detail and a strong dedication to procedural accuracy.
• Capable of working autonomously and collaborating efficiently within teams.
• Excellent verbal communication skills for professional interaction with diverse stakeholders.
• Proven aptitude in planning, coordinating, and problem-solving in time-sensitive environments.
• High integrity, discretion, and capability to manage confidential information.
• Willingness to work evenings and weekends, including Saturdays, as operational demands require.
• Adaptable to changing business needs and flexible in work assignments.
• Experience in licensed or broadcast settings considered an asset.
• Must have reliable transportation, including vehicle ownership.

Success Profile

• Ability to lead and manage complex processes.
• Team leadership skills.
• Business leadership and operational understanding.
• Personal leadership and self-motivation.

Diversity and Inclusion Statement

Brightstar values a workforce that mirrors the diversity of its customers and communities, fostering an inclusive environment where all employees feel respected and engaged. It is an equal opportunity employer providing fair treatment regardless of race, gender, religion, sexual orientation, disability, or any legally protected status.

Additional Information

Employees are responsible for information security and will be required to complete annual training accordingly.