Customer Support Executive

Overview

Cogent E Services Pvt Ltd is looking for motivated candidates to fill the role of Customer Support Executive in Bengaluru, Karnataka. This role covers positions in both Voice and Sales processes, where individuals will assist customers, resolve queries, and promote company services.

Core Duties

• Manage inbound and outbound phone calls with professionalism, providing detailed product and service information.
• Recognize customer requirements, deliver clear explanations, and successfully conclude sales transactions.
• Ensure a high standard of customer satisfaction by addressing issues effectively.
• Meet and surpass assigned sales objectives and targets.

Qualifications and Requirements

• Educational attainment of at least completion of 12th grade.
• Applicants aged between 18 and 30 years.
• Strong English and Hindi communication capabilities.
• Skill to manage customer inquiries and offer suitable solutions.
• Preference for candidates with prior experience in customer service or sales, though not compulsory.

Compensation and Growth

• Starting monthly salary of 18,000 INR with potential earnings up to 24,000 INR.
• Performance-linked bonuses and incentives to reward excellence.
• Access to thorough training programs and avenues for professional development.

Additional Information

This role provides an excellent opportunity to develop a career in customer care and sales within a dynamic company environment based in Bengaluru. Interested applicants are encouraged to apply to join our team.