Customer Care Executive

About the Role

This role involves managing customer communications through calls, emails, and WhatsApp messages with professionalism and efficiency. The position requires strong communication skills and basic computer proficiency, especially with Microsoft Excel.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and WhatsApp.
• Sustain strong customer relationships by delivering exceptional service.
• Efficaciously manage multiple tasks and perform well under pressure.

Qualifications and Skills

• Good verbal and written communication skills.
• Basic computer literacy with reliable knowledge of Microsoft Excel.
• Effective problem-solving capabilities.
• Ability to multitask efficiently.