Coordinator Vendor

About Talabat and Role Overview

Talabat, a member of the Delivery Hero Group, is a leading local delivery platform present in approximately 65 countries with its headquarters in Berlin, Germany. The company is publicly traded on the Frankfurt Stock Exchange and is part of the MDAX index. Talabat's mission is to provide fast, effortless, and exceptional delivery experiences.

We are seeking a Coordinator Vendor to oversee daily operations of the Non-Food Verticals (NFV) segment. This role involves collaborating closely with NFV partners to ensure their success on the Talabat platform, spearheading quality control, and maintaining high standards of service to keep partners satisfied and supported. You are expected to be results-oriented and achieve established KPIs while delivering outstanding vendor support.

Key Responsibilities

• Analyze and interpret operational data to meet targeted KPIs.
• Maintain a vendor and customer-centric approach in operational decision-making to preserve a comprehensive overview.
• Manage inventory and product assortment consistency to reduce stockouts, thereby ensuring customer satisfaction.
• Provide administrative support to vendors and promptly address their concerns.
• Ensure that promotional campaigns are launched timely to maximize revenue potential.
• Assist vendors in understanding and using internal tools and technologies to optimize order handling.
• Maintain 100% accuracy and attention to detail in vendor product assortment quality.
• Collaborate with vendors to identify causes of delivery delays and implement solutions to improve performance.

Candidate Qualifications

• Bachelor’s degree is required.
• A minimum of two years experience in a comparable vendor coordination or operations role.
• Strong analytical capabilities to interpret relevant data.
• Excellent communication skills, both written and verbal.
• Self-driven with commitment towards personal performance and development.
• Superior organizational skills to manage multiple tasks efficiently.
• Proficiency in Microsoft Excel at an intermediate level.
• Ability to collaborate effectively within a dynamic, fast-growing team environment.
• Fluency in English is mandatory; knowledge of Arabic and Hindi/Urdu is a plus.