Compliance Sampler

About the Role

Become a vital part of South East Water by taking on the role of Compliance Sampler, a position dedicated to safeguarding public health by ensuring the purity and safety of the water supply. This hands-on, field-based job involves independently covering assigned routes to collect water samples from key points such as treatment facilities, storage reservoirs, and customer locations. Your work will directly contribute to maintaining water quality standards as you perform on-site testing, quality assurance checks, and accurately record results using digital systems. Interaction with customers is a key aspect, requiring a professional and reassuring approach.

Key Duties

• Collect water samples from various designated sites and conduct thorough water quality investigations.
• Carry out on-location tests and strict quality control following regulatory guidelines.
• Efficiently plan and manage daily routes to meet deadlines without direct supervision.
• Maintain detailed and accurate paperwork alongside electronic records to meet compliance standards.
• Coordinate sampling times with water production teams to ensure accurate data collection during plant operation.
• Contribute to a weekend and bank holiday roster to support ongoing water quality monitoring and sample delivery to the laboratory in Farnborough.

Candidate Profile

• Holds a valid UK driving licence required to operate a company vehicle.
• Demonstrates strong literacy and numeracy skills.
• Comfortable providing excellent customer service by clearly explaining sampling procedures and addressing participant queries.
• Confident using IT systems, computers, and handheld devices for data entry and navigation.
• Knowledge of water sampling processes is an advantage but not mandatory.

Work Conditions and Schedule

The role is based at the Pembury depot in Kent, with usual working hours starting between 6:30 and 7:00 AM and finishing around 3:00 PM. Participation in a weekend and bank holiday rota is required to ensure continuous compliance with water quality regulations.

Company Values and Diversity Commitment

South East Water embraces diversity and inclusion, welcoming applicants from all backgrounds and ensuring equitable treatment across recruitment and employment.

Benefits

• Generous pension plan with employer contributions up to 10%.
• Five weeks of annual leave plus public holidays, increasing to six weeks with service length.
• Flexible leave options allowing buying or selling of leave days.
• Paid days for volunteering activities.
• Cycle to work scheme to support sustainable commuting.
• Health cash plan benefits.
• Life assurance coverage.
• Additional wellbeing-focused perks.

Recruitment Process

Applicants must have the legal right to work in the UK and will undergo background, identity, and employment reference checks before final employment confirmation.

Compensation

The annual salary for this position is 3,028.20.

Additional Information

The company requests that recruitment agencies do not submit candidates without direct invitation from South East Water's HR Resourcing team. Unsolicited CVs will not be acknowledged, and no fees will be accepted for hires made independently.