Communications Designer

Company Overview

Salesforce, the leading AI-powered CRM, combines human expertise with technology to revolutionize customer success and workforce transformation. We prioritize innovation and core values in every endeavor, aiming to shape the future with AI-driven solutions.

About the Role

Join the Salesforce Professional Services Organization's creative team, functioning like an internal agency producing high-quality customer proposals and marketing assets. This role involves crafting compelling design elements across various formats including digital graphics, presentations, social media content, and more, all aimed at enhancing the customer journey.

Key Responsibilities

• Create engaging, accessible, and user-focused designs for formats such as web graphics, slide decks, campaign materials, and enablement visuals.
• Manage the entire design process from concept through to final delivery and quality assurance.
• Apply effective content hierarchy and ensure visual clarity that supports storytelling across editorial, video, and product-related content.
• Work closely with strategists, editors, video producers, and other collaborators to realize creative concepts.
• Convert stakeholder requirements, content objectives, and user insights into impactful visual communications.
• Maintain consistent adherence to Salesforce branding while contributing to the development of styles and templates.
• Prioritize and manage multiple design projects within a fast-paced, remote-first environment.
• Offer constructive feedback during design reviews, mentor fellow designers, and help establish team standards and best practices.
• Keep up-to-date with design trends, accessibility guidelines, and emerging creative technologies including AI-assisted tools.

Experience and Qualifications

• Minimum 5 years of experience in graphic design, visual communication, or similar creative disciplines.
• A robust portfolio showcasing dynamic and user-experience-driven design tied closely to content strategy.
• Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
• Strong branding knowledge and the ability to design across multiple media such as digital, print, slides, social platforms, and motion graphics.
• Exceptional communication and collaborative skills with openness to feedback and proactive sharing of work.
• Experience working collaboratively on creative teams and partnering across editorial, video, UX, and other functions.
• Capability to manage overlapping deadlines independently in an asynchronous, remote work setting.
• Demonstrated leadership in directing design contractors, including providing guidance and feedback to maintain alignment among stakeholders.
• Experience mentoring designers and fostering professional growth within teams.
• Holds a degree or equivalent experience, assessed by demonstrated competencies and relevant roles outside traditional education.

Preferred Skills

• Motion design abilities or familiarity with After Effects.
• Knowledge of Salesforce products and ecosystem.
• Understanding of responsive web design and asset optimization for online platforms.

Compensation and Benefits

The position offers a base salary ranging from $164,000 to $261,500 annually, excluding bonuses, incentives, equity, and benefits. Salesforce provides comprehensive benefits supporting well-being including paid time off, healthcare, parental leave, retirement plans, and stock purchase programs.

Equal Opportunity and Inclusivity

Salesforce is committed to a discrimination-free workplace and equal opportunity employment practices, assessing candidates solely on merit without bias toward protected characteristics. We support an inclusive work culture built on fairness and respect.

Application Note

Applicants are encouraged to limit applications to no more than three roles within 12 months to optimize their experience. Reasonable accommodations are available upon request during the recruitment process.