Client Solutions Manager - Large Customer Marketing Solutions

About the Role

Join a leading professional network dedicated to creating economic opportunities worldwide. The Client Solutions Manager (CSM) will be instrumental in managing complex, large-scale client relationships within LinkedIn's Marketing Solutions division. You will leverage your expertise in online media and analytics to provide strategic campaign guidance and foster client success. This role is based in Washington, DC, New York City, or Chicago, operating under a hybrid work environment that balances remote and in-office days according to business needs.

Key Responsibilities

• Develop deep partnerships with clients to fully understand their business goals and deliver exceptional customer engagement.
• Analyze and optimize advertising campaigns to meet or surpass client objectives through strategic recommendations.
• Offer expert advice and training on targeting, campaign setup, optimization strategies, and performance reporting.
• Utilize technology-driven marketing solutions to enhance campaign effectiveness.
• Guide clients on creative content planning to maximize advertising impact.
• Provide comprehensive onboarding and ongoing educational support for customers.
• Collaborate cross-functionally with sales, marketing, finance, technical teams, and product groups to ensure campaign success and resolution of issues.
• Represent client perspectives to influence product development and improve campaign management tools.
• Drive revenue growth through renewals, reactivations, and upselling strategies.
• Create strategic plans alongside Account Executives for managing client portfolios.
• Utilize data insights to demonstrate advertising value, ROI, and propose optimizing investments.
• Promote innovation by sharing best practices and ideas within the sales team.
• Commit to continuous professional growth within a learning-focused culture.
• Travel approximately 20% for client meetings, industry events, and team collaboration.

Qualifications

• Minimum 3 years’ experience in advertising, marketing, or sales roles.
• At least 2 years in media sales, digital media account management, or programmatic campaign optimization.
• Preferred: 5+ years managing auction-based or programmatic campaigns across platforms like social media, Google Adwords, SEO/PPC, or ad exchanges.
• Experience in media account management with a strong analytical background, including statistical analysis, ROI modeling, and media analytics.
• Proven strategic thinker with a consultative, data-informed approach to solving marketing challenges.
• Excellent time management skills, capable of prioritizing tasks and meeting deadlines independently.
• Ability to collaborate effectively across teams while managing clients independently.
• Experience servicing large customers, ideally in education or government sectors.

Compensation and Benefits

The compensation range for this position is $120,000 to $173,000 annually (On Target Earnings), influenced by factors such as experience, skills, certifications, and location cost differences. The comprehensive package may include bonuses, stock options, benefits, and other incentives.

Equal Opportunity and Accessibility

The organization values diversity and inclusion, providing equal employment opportunities regardless of protected characteristics. Accommodations are available during the hiring process to support individuals with disabilities. Reasonable requests can be submitted and are responded to within three business days.