Client Services Associate

Overview

Sagicor Life Jamaica Limited is hiring a Client Services Associate to join its Client Engagement and Communication team in Kingston. This opportunity is suited to someone who wants to build a career in a stable and expanding financial services environment.

Role summary

The position focuses on the day-to-day handling of cheque printing, preparation, dispatch, and related reporting activities. You will also support process improvements and help maintain accurate payment and cheque-management records.

Key duties

• Open and close the cheque printing systems each working day.
• Prepare and send provider and member claim cheques through the GIAS System, including GEASO, GPASO, and Group Accounts.
• Process and dispatch Accounts Payable cheques generated through the SUN system.
• Support the distribution of Capsil cheques for clients who are waiting.
• Ensure other policy cheques are completed and delivered to the relevant departments.
• Collect and organize data needed for cheque report preparation.
• Help simplify cheque-related workflows and contribute input for documenting procedures and roles.
• Carry out other related duties as assigned.

Requirements

• Associate’s Degree in Business Administration, ACCA Level 1, AAT Level 11, or an equivalent qualification from a recognized tertiary institution.
• At least 3 years of accounting experience.
• Good working knowledge of computer software, including spreadsheets and word processing tools.
• Strong verbal and written communication skills.
• Very good interpersonal skills and a customer-focused approach.
• Ability to work independently with minimal supervision.
• Strong accuracy and attention to detail.

Additional information

The role is based in Kingston, Jamaica. Applications are open until June 26, 2026. Only candidates selected for shortlisting will be contacted.