Business Support Analyst

Overview

Optomi, collaborating with a prominent business enablement firm, is seeking a Business Support Analyst to bridge the gap between business stakeholders and technical teams. The analyst will convert business needs into actionable items utilizing tools such as Jira and Azure DevOps, ensuring clear communication and project progress.

Role Experience and Skills

• Advanced Excel skills, including proficiency with VLOOKUP functions
• Fundamental understanding of SQL queries
• Hands-on experience using Jira and Azure DevOps platforms

Key Responsibilities

• Collect and assess business requirements
• Develop and oversee user stories and task tickets
• Serve as the communication conduit between business units and technical teams
• Track the advancement of projects and proactively resolve obstacles to enable timely completion

Opportunity Highlights

• Participate in a vibrant, business-focused environment
• Work collaboratively with a developing team
• Apply strong communication and interpersonal competencies