Branch Manager

Role overview

Hynds Pipe Systems Limited is looking for a Branch Manager to take end-to-end responsibility for branch results. This position covers financial performance, team leadership, customer growth, service quality, and day-to-day operational standards at the Amberley branch.

You will work with the Regional Sales Manager and the Internal Sales Team to expand the customer base, manage branch activity efficiently, and maintain a safe, professional, and high-performing workplace.

Key responsibilities

• Deliver the branch’s budget commitments and sales targets.
• Recruit, guide, and lead the team while setting a strong example of professional conduct.
• Use CRM tools thoroughly to manage opportunities and customer engagement across the branch and wider catchment area, in coordination with the Regional Sales Manager and Internal Sales Team.
• Oversee self-auditing activities and make sure company standards are consistently met at a high level.
• Participate in the full sales cycle, from order placement through to supply, including order handling through company systems and processes.

What we are looking for

• Proven experience leading teams in a customer service setting, with the ability to improve performance through coaching, mentoring, and staff development.
• A demonstrated history of expanding customer relationships, developing business, and increasing revenue.
• Strong administrative skills and the ability to work accurately under tight deadlines while staying calm and organised.
• Confident computer skills, including Outlook, Excel, and ERP systems; experience with M3 is considered an advantage.
• A strong commitment to quality, process discipline, and health and safety.

About the company

Established in 1973, Hynds is a family-owned New Zealand business and a leading supplier of water and water-based waste management solutions for civil and rural infrastructure. The company is built on customer service, integrity, and a belief that people and customer success matter.

Hynds values diverse teams and aims to provide an inclusive environment where people are supported and encouraged to do their best work.

Benefits

• Health insurance, subject to eligibility requirements.
• Access to discounts through company partners.
• Employee Assistance Programme.
• Company vehicle.

Pre-employment requirements

Applicants must be legally entitled to work in New Zealand. Successful candidates will need to complete a pre-employment medical check, an alcohol and drug screening, and a criminal history check.