Assembly and Dispatch Assistant

About The Role

The Signal Group, a leading supplier of staff identification and branded merchandise in Australia, is seeking a dedicated Assembly and Dispatch Assistant to join their Gold Coast team. The company prides itself on delivering innovative, top-quality branded products for a diverse range of businesses and events nationwide.

As an Assembly and Dispatch Assistant, your primary responsibility will be assembling name badges, awards, trophies, and neoprene products. This position demands meticulous attention to detail to ensure consistent and accurate assembly following repeatable processes. Additionally, you will handle order assembly, picking, and dispatch operations which include managing inventory and ordering systems, customer email communications, shipping, and dispatch documentation.

This role also entails guiding and supervising fellow team members within the dispatch and assembly unit, organizing workflows, managing workload priorities based on deadlines, and ensuring workplace safety and cleanliness standards are met.

Key Responsibilities

• Assemble various products including name badges, awards, trophies, and neoprene items with precision.
• Ensure timely and accurate packing, assembling, and shipping of customer orders.
• Prepare invoicing and dispatch documentation accurately.
• Provide supervision, coaching, and workload management to peers in assembly and dispatch teams.
• Prioritize tasks effectively to meet deadlines and manage workflow efficiently.
• Maintain a clean, organized, and safe working environment.
• Support other departments as required, leveraging your skills and experience.
• Adhere to company policies and procedures to maintain quality control and operational efficiency.

Candidate Profile

• Demonstrates consistent accuracy and attention to detail in assembly and dispatch processes.
• Experienced with software used for ordering and dispatch functions.
• Skilled in managing email communications with clarity and professionalism.
• Capable of following instructions independently as well as collaborating within a team.
• Well-organized and focused on meeting deadlines.
• Previous experience in assembly, packing, or dispatch roles is preferred.
• Eager to learn about and adapt to new technologies and production methods.
• Available to work full-time hours within a Monday to Friday schedule, between 7:00 am and 6:00 pm.

Benefits and Perks

• Discounts on hotel accommodations and dining.
• Birthday leave entitlement.
• Access to a lifestyle platform offering discounts at over 400 retailers.
• Financial education and salary sacrificing options.
• Opportunities for career advancement through the Mulpha Academy and support for further studies.
• Employee wellbeing resources including healthcare discounts and an assistance program.
• Complimentary onsite car parking facilities.