Accounts Receivables Manager

About the Role

This role entails overseeing all activities within the Receivables Department across the UAE, Oman, and Turkey, working directly with the Head of Finance Operations and related departments. The primary objective is to ensure that receivable accounts are accurate and compliant with company policies, regulatory requirements, tax regulations, external audits, and international financial reporting standards.

Key Responsibilities

• Manage the process of invoice recording and submission aligned with active contracts, letters of authorization (LOA), or purchase orders (POs) for fixed monthly and additional services.
• Regularly review unbilled amounts to ensure timely conversion into billings.
• Guarantee client invoices are dispatched on time and invoice tracking is updated in real time.
• Lead creation and updates of customer records following internal control procedures.
• Ensure ERP systems are accurately maintained in line with contracts regarding payment terms, customer details, billing rules, and contact information.
• Close books precisely and coordinate monthly financial reviews with FP&A teams.
• Collaborate monthly with Operations teams to review project financials before finalizing figures.
• Maintain and reconcile balance sheet schedules, focusing on unbilled/over-under billing, sales provisions, KPIs, and cleaning AR aging negative amounts for audit readiness.
• Direct monthly reconciliations of related party and client accounts and coordinate follow-ups.
• Oversee month-end closing processes including revenue accruals, KPI provisions, and percentage of completion (POC) revenue calculations within deadlines.
• Calculate bad debt provisions per policy and expected credit loss (ECL) in compliance with IFRS 9 standards.
• Lead POC calculations for energy projects and monitor monthly budget updates.
• Track monthly Days Sales Outstanding (DSO) targets by project and country, reporting variances to management monthly.
• Provide monthly collection forecasts to the Treasury department.
• Run weekly monitoring meetings on collection targets, challenges, and provide detailed cash forecast variance analysis with explanations to management.
• Escalate delays in collection or billing promptly.
• Manage accurate recording and allocation of receipt payments.
• Conduct regular meetings with operations and key clients to align on collections and outstanding amounts.
• Comply fully with all internal audit and shareholder requirements, managing observations with corrective action plans and timelines.
• Ensure adherence to Group Cap Campaign guidelines, Internal Control Guidelines, and regulatory policies, preparing and implementing corrective plans where necessary.
• Lead the development, maintenance, and updating of group accounts receivable policies and procedures reflecting current business needs.
• Identify and report compliance issues within business processes and coordinate interdepartmental collaboration to optimize procedures.
• Fulfill all external audit requirements with accuracy and timeliness.
• Manage tax compliance and deadlines including VAT and electronic invoicing.
• Drive process improvements and standardization to enhance controls and efficiency.
• Participate in ERP implementation activities including issue identification, data gathering, testing, and post-launch validations.
• Provide expert guidance and training on receivables-related functions to internal stakeholders.
• Build and sustain productive relationships with external clients, auditors, consultants, and related parties.
• Ensure transparency by providing timely and precise information to stakeholders.
• Optimize team structure, clearly defining roles and responsibilities while setting clear performance goals.
• Develop contingency plans for staff leaves and departures and standardize process documentation for continuity.
• Evaluate and recommend staff development, promote accountability, monitor performance, and provide constructive feedback.
• Lead regular team engagement and training sessions to improve awareness of policies, procedures, best practices, and teamwork.
• Create training materials including videos and manuals for accounts receivable processes across all regions.
• Implement proactive workload planning for efficient department management, distributing work effectively among team members.
• Perform any additional tasks as assigned by the Line Manager.

Health, Safety, Environment, and Quality (HSEQ)

The employee must comply with Enova's HSEQ policies and local legislation, ensuring workplace safety and raising queries when needed.

Customer Relationships

Foster proactive collaboration with authorities to enhance service delivery.

Qualifications

• Bachelor’s or Master’s degree in Accounting and Finance.
• Professional certifications like ACA, ACCA, CPA, or CMA are advantageous.

Experience

• 8 to 10 years of experience in accounts receivable and collections.
• Prior exposure to the contracting or construction industry is preferred.
• Experience working in GCC countries is mandatory.

Skillset

• Capability to work autonomously and lead cross-functional receivable operations.
• Strong interpersonal skills with a professional demeanor.
• Competence in managing large teams, including workload, hiring, and succession planning.
• Expertise in dispute resolution and negotiation with clients and operations.
• Excellent presentation and communication abilities.
• Influence skills with both internal teams and external stakeholders.
• Knowledge of IFRS 9 and expected credit loss calculations.
• Experience with AR dashboards, reporting, DSO, and collection monitoring.
• Advanced proficiency in Microsoft Excel.
• Handling VAT, e-invoicing, and other taxation or regulatory compliance.
• Familiarity with ERP systems such as Microsoft Dynamics 365, Oracle, or SAP is preferable.
• Experience managing receivables across multiple GCC regions adds value.