Account Manager

About Us

JOLT is an international leader in electric vehicle charging and digital out-of-home advertising, dedicated to making transportation smarter for people and brands. Operating in the US, Canada, UK, Australia, and New Zealand, JOLT facilitates the transition to electric vehicles by offering accessible EV charging alongside a data-driven digital advertising platform. The company merges sustainable charging infrastructure with innovative media solutions to provide advertisers with measurable impact while supporting the global shift to electric mobility. Recognized by TIME and Statista as one of the top 250 greentech companies globally, JOLT is expanding its mission for convenient, reliable future-ready charging.

Role Overview

The Account Manager will nurture and expand relationships with existing clients to drive revenue growth and ensure client satisfaction. Managing a portfolio of key accounts, the role demands understanding client needs thoroughly, delivering tailored solutions, and seizing sales opportunities proactively.

Client Relationship Management

• Serve as the primary contact for key accounts, building and maintaining strong client relationships.
• Regularly engage with clients through check-ins and meetings to evaluate satisfaction, uncover new opportunities, and resolve any concerns.

Account Growth and Revenue Generation

• Identify and pursue cross-selling and upselling opportunities within the current client base to maximize revenue.
• Formulate and execute account plans aimed at growth and meeting sales targets.

Strategic Account Planning

• Develop strategic plans aligned with clients’ goals and objectives.
• Collaborate with internal teams to customize solutions that address clients’ unique requirements.

Forecasting and Reporting

• Deliver accurate sales forecasts and performance reports to senior leadership.
• Analyze sales data to highlight trends, identify opportunities, and pinpoint areas for enhancement.

Issue Resolution and Client Support

• Liaise between clients and internal teams to address and resolve client issues promptly and efficiently.
• Ensure client expectations are consistently met and exceeded.

Required Skills and Qualifications

• Demonstrated experience in media sales, account management, or a related discipline.
• Excellent communication and interpersonal skills.
• Strong strategic thinking and capability to design and implement account strategies.
• Goal-oriented with a strong drive to achieve sales objectives.
• Proven ability to cultivate and maintain robust client relationships.
• Proficiency with CRM platforms as well as Google Suite and Microsoft Office tools.

Additional Information

JOLT values entrepreneurial, collaborative professionals who adapt well in ambiguous environments. Applicants from diverse backgrounds are encouraged to apply, as diversity strengthens our organization. The hiring process may incorporate AI-assisted tools for evaluating applications, though final hiring decisions remain with human recruiters. For inquiries regarding data processing, applicants are invited to contact the company directly.