H
- 助学金
- 津贴：每月 15,000 印度卢比 – 15,000 印度卢比
- 期间
- 3个月
- 开始
- 立即地
- 职位空缺
- 5
哪些人可以申请
Candidates eligible to apply must be available to work full-time on-site for the entire three-month duration, able to commence between 27th July 2026 and 31st August 2026, and possess the necessary skills and interest aligned with academic publishing support.
- 工作模式
- 在办公室
- 恢复
- 需要申请
关于实习
Position Overview
Halicon Publication offers a full-time, in-office internship opportunity as a Customer Support Executive for a period of three months. The company specializes in comprehensive publishing solutions for academic journals and scholarly societies, ensuring seamless workflows, high standards, and broad academic visibility.
Key Responsibilities
- Address customer inquiries promptly through phone calls, emails, and chats in a professional manner.
- Identify and resolve customer complaints by determining causes and furnishing optimal solutions.
- Assist clients with website usage including navigation, downloads, and access to digital content.
- Work towards ensuring elevated customer satisfaction and aiding in retention strategies.
- Establish and nurture strong professional connections with researchers, academicians, and authors.
- Comprehend research paper needs and suggest appropriate indexed journals for publication.
- Guide authors on choosing journals, formatting manuscripts, preparing necessary documentation, and adhering to compliance standards.
- Act as a liaison between authors and journal editorial boards or representatives.
- Oversee and coordinate the publication process from manuscript submission to final publication for individual clients.
- Provide timely progress updates to authors regarding their submissions.
- Keep comprehensive records of customer interactions and communications with journals.
- Uphold ethical norms and best practices in the academic publishing process.
Required Skills and Eligibility
- Proficiency in spoken and written English.
- Familiarity with MS Office applications.
- Availability for a full-time, on-site internship lasting 3 months.
- Start date between July 27, 2026 and August 31, 2026.
- Possession of relevant skills and interest in academic publishing.
Additional Details
- Number of openings: 5
- Stipend: 15000 INR per month
- Internship duration: 3 months
- Work locations include multiple cities: Agra, Amritsar, Chandigarh, Delhi, Ludhiana, Lucknow, Varanasi, Jaipur, Kanpur Dehat, and Haryana.
- Perks include certificate of internship, letter of recommendation, potential job offer, and informal dress code.
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