Samuel NCAMIHIGO

Secretary and Customer Care Assistant

Kigali, Rwanda

@samuel_ncamihigo

0 followers

About

Experienced secretary and customer care professional with 5+ years of experience supporting offices, handling client services, and coordinating administrative tasks. Strong in teamwork, customer service, and communication, with a background in ICT and CRM training.

Experience

Secretary and Customer Care assistant

District Bugesera/Government institution

Jan 2014 – Oct 2020
Community Volunteer

World Vision Canada-Rwanda

Dec 2012 – Jan 2014

Education

A2 Diploma in Secretarial Studies

APEBU Nyamata

Secretarial Studies · 2009 – 2011
Ordinary Level Education

MUSENYI Secondary School

2006 – 2008
Primary Education

Rulindo Primary School

2000 – 2005

Skills

Courses & certifications

Customer and Quality Service Delivery Training · Rwanda, Muhanga District
Office Maintenance and Automation with Introduction to Customer Relationship Management (CRM) · WORKFROCE Development Funds Scholarship in World Wide E-Learning Campus

🗣️ Languages

Kinyarwanda · Native
Swahili · Intermediate
French · Intermediate
English · Intermediate

⚽ Extracurricular activities

Chief of Class

Served as class chief from S4 to S6.

🤝 Volunteering

World Vision Canada-Rwanda · Community Volunteer · 2012

Helped vulnerable people and orphaned children by reporting on their life situations and education facilities.

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