GRANTHALI MAHALE

About

Operations and customer experience professional with 3+ years of experience in high-volume environments across the UK and India. MSc International Finance graduate with strong attention to detail, compliance awareness, and experience handling administrative, financial, and passenger-facing operations.

Experience

• Customer Relations Ambassador & Terminal Operations
  Manchester Airport Group (MAG)
  Apr 2023 – Mar 2026
• Cash Responsible & Team Lead
  H&M
  May 2022 – Apr 2023
• Assistant Accountant
  Vajreshwari Electricals
  Jun 2021 – Jul 2022
• Administrator
  Doughballs Ltd
  Feb 2021 – Mar 2022

Education

• MSc International Finance
  University of Glasgow
  International Finance · 2022 – 2023
• BCom Accounting & Finance
  University of Mumbai
  Accounting & Finance · 2019 – 2022

Skills

• Scheduling
• Power BI
• SAP
• Xero
• Microsoft Office
• Audit Support
• Data Accuracy
• Stakeholder Communication
• Process Improvement
• Process documentation
• Staff Training
• HRIS
• Compliance
• Administrative Operations
• Microsoft Dynamics 365
• Rota Management

🗣️ Languages

• English · Fluent
• Hindi · Fluent
• Marathi · Native
• Spanish · Intermediate