Dinah Jotah

About

Dedicated hospitality professional with hands-on experience in customer care, front desk operations, reception duties, food service, and basic community health support. Skilled in guest handling, bookings, order management, and maintaining service excellence in fast-paced environments.

Experience

• Security Guardette & Receptionist
  Wells Fargo
  Jan 2026 – Jul 2026
• Community Health Assistant (Internship)
  May 2024 – Sep 2024
• Laundry Attendant / Reception Support
  Aug 2022 – Sep 2023
• Hotel Waitress
  May 2021 – Aug 2022
• Head Cleaner, Bus Crew & Store Keeper
  Apex Junior School
  Jan 2019 – Apr 2021
• Dispatch Clerk
  Macadamia Company Ltd.
  Jan 2017 – Aug 2017
• Household Manager & Childcare Provider
  Dec 2013 – Jan 2017

Education

• Community Health Level 5
  CDACC
  Community Health · 2023 – 2025
• Kenya Certificate of Secondary Education (KCSE)
  Institution
  2010 – 2013
• Kenya Certificate of Primary Education (KCPE)
  Institution
  2002 – 2009
• Community Health Level 6
  Amref international university
  Community Health

Skills

• Communication
• Adaptability
• Problem Solving
• Teamwork
• Administrative Support
• Hospitality
• Record Keeping
• Guest Service
• Front Desk Operations
• Order management
• Booking Management
• Payment Handling
• English
• Hygiene
• Customer Care
• Swahili

Courses & certifications

• Leadership & Management Training · 2025
• Computer Applications Training · 2020

🗣️ Languages

• English · Fluent
• Swahili · Fluent