Workplace Ambassador

About the Role

Located in London, Ontario, Canada, the Workplace Ambassador position plays a vital role in enhancing the office environment. This energetic, mobile role focuses on creating a welcoming and engaging atmosphere across multiple floors by maintaining shared spaces, assisting colleagues, and promoting positive workplace experiences.

Main Responsibilities

• Keep cafés, coffee areas, inclusive zones, and meeting rooms clean, organized, and guest-ready throughout each day.
• Manage café and coffee area operations including inventory control, restocking supplies, and ensuring smooth function behind the scenes.
• Conduct regular floor inspections to identify and resolve issues promptly, coordinating any necessary cleaning, maintenance, or repairs.
• Ensure meeting rooms are properly set up and reset as needed for seamless use.
• Serve as an approachable, on-the-floor resource to assist colleagues with navigating the workspace and answering questions.
• Collaborate with various business teams to address daily workplace requirements.
• Support in-office events and enterprise programming by aiding setup, catering coordination, and event execution, including managing furniture arrangements to specified layouts.
• Welcome visitors and provide helpful direction and support within the facility.
• Submit and track facility and technology service requests to maintain smooth operations.
• Optionally serve in additional safety roles such as Fire Warden or First Aid Representative with provided training.

Qualifications and Skills

• Post-secondary education or equivalent practical experience in office administration, hospitality, workplace services, or related fields.
• Excellent organizational skills with an ability to multitask within a fast-paced environment.
• A proactive, adaptable hospitality mindset focused on service excellence.
• Strong communication and interpersonal skills with confidence engaging a diverse range of colleagues.
• Comfortable maintaining a visible presence and staying on your feet for extended periods, including lifting and moving supplies up to 50 lbs.
• Familiarity with Microsoft Office products such as Word, Excel, and PowerPoint.
• Ability to work effectively in a dynamic, high-visibility corporate environment.

Additional Information

TD is recognized globally as a leading financial institution committed to providing outstanding colleague experiences and growth opportunities. The position offers a competitive base salary ranging from $45,700 to $61,000 CAD annually, with potential salary adjustments based on prior experience, skills, and business needs.

Colleagues receive a comprehensive Total Rewards package including variable pay, benefits, retirement plans, paid time off, banking discounts, and extensive career development support.

TD places strong emphasis on inclusion, accessibility, and career development, offering regular training, mentorship, and performance discussions to support continuous growth. Reasonable accommodations are available throughout the recruitment process.

Work Schedule and Location

This is a full-time onsite role requiring 37.5 hours per week based in London, Ontario, Canada.