Telecalling Executive

About the Role

We are seeking a Telecalling Executive to join G.K. Vale & Company's team in Bengaluru. This position involves reaching out to prospective and current clients to promote our photography packages, studio services, seasonal promotions, and ongoing campaigns.

Key Responsibilities

• Initiate outbound calls to potential and existing customers to introduce services and offers.
• Promote and market various photography packages and seasonal deals provided by the company.
• Arrange appointments for photo shoots and consultations with clients.
• Generate and qualify sales leads for follow-up by the sales team.
• Maintain regular follow-up communication regarding inquiries, price quotations, and booking confirmations.
• Accurately document customer interactions and details in the CRM or designated information system.
• Provide customers with information about pricing, available packages, and studio services.
• Coordinate with studio staff to manage scheduling and appointments efficiently.
• Meet and strive to exceed daily, weekly, and monthly call and conversion targets.
• Address customer concerns with professionalism and escalate issues when necessary.
• Engage in promotional activities and initiatives to boost customer interaction and sales.
• Ensure confidentiality of customer data and adhere strictly to company policies.