Technical Solutions Strategist

Role Overview

This opportunity is on behalf of a partner company, aiming to recruit a Technical Solutions Strategist located in the United States. This strategic, customer-facing role focuses on assisting enterprise organizations in resolving complex operational challenges by leveraging innovative technology solutions.

The role combines elements of solutions consulting, sales engineering, and value strategy to craft impactful solutions aligned with customer objectives. It requires a profound understanding of enterprise systems, integrations, workflows, and business processes.

The strategist will collaborate closely with clients to identify needs, construct customized architectures, validate solutions, and demonstrate tangible business value. This position suits those who excel amid uncertainty, have enthusiasm for emergent AI technologies, and can translate technical details into executive-level insights.

This role provides an excellent opportunity to help shape a growing solutions function and influence how organizations enhance logistics and operational workflows.

Key Responsibilities

• Lead comprehensive discovery engagements with both technical and business stakeholders to identify operational hurdles, key use cases, and potential value streams.
• Convert client needs into bespoke solution designs, technical architectures, demonstrations, and proof-of-concept initiatives.
• Evaluate customer technology stacks—including OMS, WMS, TMS, POS systems, APIs, integrations, and data pipelines—to devise effective solution strategies.
• Manage the sales engineering cycle from initial discovery through demonstrations, trials, technical validations, and aiding customer decision processes.
• Develop compelling business cases by calculating ROI, assessing operational impact, and delivering insightful presentations to senior leadership.
• Serve as a trusted technical advisor, assisting customers through complex decision-making with scalable solution recommendations.
• Assess and implement emerging AI models, agent functionalities, and product innovations to address client challenges.
• Create repeatable frameworks for discovery, solution design, demonstrations, and value narratives to enhance team success.
• Collaborate with sales, product, and engineering teams to share customer insights and help guide product enhancements.
• Support go-to-market initiatives by disseminating technical learnings, customer trends, and effective solution strategies.
• Balance a detailed technical understanding with overarching business strategy to develop solutions that meet operational and financial targets.

Qualifications and Experience

• 4 to 6 years in solutions engineering, presales, technical account management, program management, or related customer-facing technical roles.
• Demonstrated success managing multifaceted enterprise opportunities from discovery through closure.
• Strong skillset in discovery with the ability to uncover deeper business issues beyond initial requests.
• Experience organizing structured workshops to determine requirements, use cases, and success benchmarks.
• Hands-on involvement with AI tools and working with emerging AI technologies to solve real-world business problems.
• In-depth knowledge of APIs, webhooks, system integrations, enterprise architectures, and data flow design.
• Experience architecting technical solutions in complex operational settings.
• Proficient financial and analytical skills, including expertise in ROI modeling and constructing robust business cases.
• Effective communication skills spanning technical teams and executive stakeholders.
• Strong presentation, storytelling, and relationship management capabilities.
• Ability to operate independently within a fast-evolving and dynamic environment.
• Experience or background beneficially aligned with value engineering, management consulting, enterprise AI implementation, logistics, delivery, supply chain, or related sectors.

Benefits and Perks

• Competitive base salary accompanied by variable compensation consistent with top-tier SaaS market standards.
• Equity participation opportunity in a rapidly scaling, venture-backed company.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings benefits.
• Generous paid time off with flexible scheduling.
• A remote-first work culture allowing for employment from any location within the United States.
• Chance to contribute to the expansion of a newly developing solutions consulting team.
• Engagement with cutting-edge AI technologies and transformative enterprise projects.
• A collaborative work atmosphere fostering career development and impactful contributions.

Additional Information

This position functions through a partner company responsible for application management and subsequent recruitment phases. The employer utilizes an AI-driven selection process that matches applications to role requirements objectively and efficiently, with shortlisted candidates directly forwarded to the hiring organization.

Applicants’ personal information is handled in accordance with data protection regulations including GDPR, with candidates entitled to exercise rights of access, correction, deletion, and objection.

Artificial intelligence tools may support recruitment tasks such as application review and resume evaluation; however, human decision-making governs final hiring outcomes.