itsu

Team Member

itsu

Kingston upon Thames, England, United Kingdom · Full Time

Be the first to apply

Experience
Any
Salary
GBP 14 – GBP 14 / hour
Openings
1
Posted
4 گھنٹے قبل
Work mode
In office
Eligibility
This opportunity is open to all candidates enthusiastic about working in the food service and retail environment who are committed to delivering excellent customer experience and food preparation, regardless of prior experience.
Resume
Required to apply

Where you'll work

Job description

About itsu

itsu is a leading brand specializing in Asian-inspired quick-service dining and grocery with over 80 locations in the UK and Belgium plus a growing wholesale presence across Europe and beyond. Known for freshly prepared, delicious healthy foods served daily in restaurants, itsu also offers high-quality Asian-inspired food products online and in supermarkets. The company is focused on innovative technology, top-notch food quality, and workforce talent to shape the future of fast food.

Role Overview

Join the vibrant team at itsu's Kingston Upon Thames store as a Team Member. This role involves handling food preparation with care, cooking to high standards, and delivering exceptional customer service in a friendly environment. No prior experience is necessary as comprehensive training combining practical in-store guidance and digital learning will be provided. Successful team members can benefit from attractive hourly pay including bonuses and opportunities for career advancement.

Key Responsibilities

  • Prepare fresh fish and ingredients with precision
  • Roll maki sushi and craft itsu's signature dishes
  • Cook food carefully maintaining quality and safety standards
  • Uphold rigorous food safety and hygiene practices
  • Provide outstanding, friendly customer service consistently

Candidate Profile

  • Demonstrate pride in your work
  • Genuinely care for customers and team members
  • Motivated to grow personally and help peers develop
  • Build trust through reliability and teamwork

Training and Development

Itsu supports your growth through blended training solutions, including hands-on experiences and e-learning via the itsu Academy. This learning path enables confidence and skill development, unlocking potential progression to roles like Team Leader or positions within the head office's Academy team.

Compensation and Benefits

  • Competitive pay up to £14.05 per hour including hourly bonuses
  • No zero-hour contracts; consistent guaranteed full-time hours
  • Paid breaks and complimentary healthy lunch daily
  • 28 days of paid holiday annually
  • Weekly pay schedule and optional early wage access through Wagestream
  • Half price meals for friends and family in stores
  • Income and critical illness protection for sickness absence
  • Access to free online GP services and mental health support 24/7
  • Managers trained in Mental Health First Aid to support wellbeing
  • Discounts on shopping and gym memberships
  • Regular social, family, and sporting events promoting team culture

Inclusion and Sustainability

itsu values diversity and inclusion, encouraging all employees to be their authentic selves and thrive. The company is committed to sustainable practices and regularly achieves environmental milestones.

Work styles they’re looking for

Time Management Teamwork Attention to Detail Customer Focus Reliability Willingness to Learn

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