Store Manager

Job Overview

As a Store Manager, you will be responsible for ensuring an exceptional customer experience while maintaining high visual and commercial standards that conform to global strategies and your store's unique local environment. Your role will align with company values to drive both personal success and that of the organization.

Key Responsibilities

• Lead the store team to deliver excellent customer service and promote sales of our products.
• Maintain a strong understanding of local market dynamics, customer needs, and competitor activity to capitalize on opportunities.
• Analyze sales data, establish targets, and develop strategic plans to enhance sales performance, profitability, and inventory management.
• Manage staffing schedules and store upkeep effectively, ensuring alignment with budget and commercial objectives.
• Oversee recruitment, onboarding, and development of team members while fostering an inclusive and innovative team culture.
• Keep abreast of current fashion trends, customer preferences, and competitive landscape to sustain a competitive advantage.
• Represent the brand positively in all interactions with customers and stakeholders.

Team Collaboration

You will collaborate closely with various store team members including Sales Advisors, Department Managers, Visual Merchandisers, Assistant Store Managers, and others. Coordination with the broader Area Team will also be key to exchanging insights and driving collective success. Your leadership will help customers express their individuality through fashion while ensuring a welcoming retail environment.

Candidate Profile

• Experience in retail management and store operations is essential.
• Demonstrable leadership skills with passion for coaching, developing teams and embodying company culture.
• Track record of leveraging customer-centric reports and sales planning tools to achieve targets.
• Analytical mindset with solid skills in interpreting sales data and making informed decisions.
• Strong communication abilities and problem-solving orientation.
• Flexibility and solution-focused attitude.
• Interest and awareness of fashion trends, commercial viability, and competitive activity.

About the Company

We are a global fashion group committed to combining exceptional design, affordable pricing, and sustainable practices. Our mission is to make fashion accessible to many while maintaining a focus on inclusivity and sustainability. Our culture is based on seven core values that have driven our success for over 75 years.

Employee Benefits

• Inclusive and diverse workplace valuing all backgrounds.
• Supportive, values-driven culture encouraging authenticity.
• Opportunities for global career development within a large talent network.
• Comprehensive health insurance and wellness programs for employees and their families.
• Employee discounts on our fashion products.
• A 5-day working week to promote a healthy work-life balance.

Additional Information

The position is based in multiple cities including Mumbai, Pune, Gujarat, and Indore. The company encourages applications from individuals who align with their values and are passionate about leading retail teams to success.