Staff Program Manager Brand Campaigns

About Duolingo and the Role

Duolingo aims to create the best educational tools globally and make learning accessible to everyone. Join a passionate team dedicated to impactful education that continuously experiments and solves complex challenges. You'll collaborate with talented professionals while engaging in meaningful, stimulating work.

This role is based in New York City and includes 10–15% travel for shoots, partner meetings, and events. You will oversee and grow a team of freelance program managers to amplify your impact.

Key Responsibilities

• Lead planning and execution of multiple intricate, cross-departmental programs from start through launch, including reporting and retrospectives, defining scope, timelines, success criteria, and decision records.
• Develop and maintain integrated schedules, proactively addressing risks and dependencies to ensure timely, quality delivery.
• Facilitate essential meetings such as kickoffs, status updates, executive briefs, and post-mortems to enable decision-making and identify blockers.
• Coordinate and align goals among diverse teams including Product, Engineering, Creative, Design, Analytics, Legal, as well as external agencies and partners.
• Create and refine efficient processes, templates, and tools that enhance documentation, transparency, and scalable execution.
• Monitor program performance metrics and work with analytics to derive insights that inform future plans and workflows.
• Coach teams in program management best practices to improve execution quality across related projects.
• Manage hiring, workload, and integration of freelance program managers to support scaling needs.
• Collaborate with Brand and Marketing teams to orchestrate multi-channel campaigns that balance operational rigor with creative freedom.

Qualifications

• Demonstrated success in directing complex, multi-workstream programs within fast-moving consumer technology or similar fields, managing senior stakeholder relationships.
• Expertise in campaign project planning, timelines, and multiple simultaneous program management with calmness and clarity.
• Strong communication and facilitation skills to simplify complexity, influence decision-making, and work across organizational levels without direct authority.
• Ability to introduce structure in ambiguous contexts and establish effective scalable systems and rituals.
• Data-driven approach to defining goals and using outcome metrics to guide next actions.
• Proficient with project management platforms like Asana, Jira, and Google Workspace, emphasizing thorough documentation.
• Experienced in guiding cross-channel marketing or product launches alongside Brand/Creative teams and external collaborators, navigating priorities to uphold standards and deadlines.
• Resident in or able to work onsite in New York City with willingness to travel up to 15% for work-related activities.
• Background in managing contractors and freelancers, setting precise expectations around scope, timelines, budgets, and quality.

Additional Desired Experience

• Experience in people management including recruitment, development, and performance management of full-time and freelance program managers.
• Coordination experience of multi-market or multi-team launches involving localization and external partnerships.
• Proven ability to implement enduring lightweight decision-making frameworks, retrospectives, and routines across teams.
• History of integrating multiple program management tracks into cohesive portfolios.
• Expertise overseeing agencies and freelance teams for integrated brand campaigns.
• Skills in enhancing adjacent teams' execution through coaching, tools, and templates beyond direct program ownership.

Compensation and Benefits

The role offers a competitive base salary in the range of $152,000 to $228,000 USD, supplemented by equity compensation. Final salary depends on experience, skills, and internal parity. Comprehensive benefits support employee well-being.

Equal Opportunity and Inclusion

Duolingo is committed to equal employment opportunities and prohibits discrimination based on legally protected characteristics. Interview accommodations are available upon request.

Security Notice

Candidates should be vigilant against impersonation scams. Official communications come from @duolingo.com or @recruiting.duolingo.com email addresses. Duolingo never requests sensitive information or financial transactions during hiring.