Service Driver / Customer Delivery Representative

Role overview

This permanent full-time role is based in West Cork, with a workday that begins and ends at your home. As a Customer Delivery Representative, you will visit a range of customers each day, use practical problem-solving to choose the right service approach, and complete site services such as installing, fitting, collecting, and exchanging products or units. A key part of the job is to deliver a consistently high standard of service while spotting opportunities for additional sales and contributing to overall performance targets.

Key duties

• Complete customer service requests in a professional and customer-focused way.
• Share timely updates and feedback with service management regarding requests and related matters.
• Check that all stock and services provided to customers are appropriate to their needs.
• Help shape route plans for new service demands.
• Follow company health and safety procedures at all times.
• Work to meet or exceed customer expectations on every visit.

Requirements

• You should hold a full, clean Irish or EU driving licence.
• You need to manage your workload effectively and work to deadlines.
• Strong written and spoken communication is important.
• A genuine focus on excellent customer service is essential.
• You should have strong attention to detail and a high level of accuracy.
• You must be able to work independently and bring a positive, proactive attitude.

Package and benefits

• Starting salary of €29,350, with on-target earnings of €32,500.
• Company vehicle and fuel card provided.
• Long service recognition awards.
• Uniforms and equipment supplied.
• Career progression opportunities.
• 4 weeks of annual leave, increasing to 5 weeks.
• Extra variable pay linked to bringing in new business.
• On-call allowance.
• Access to a company pension plan.
• Refer-a-friend bonus.
• TrustPilot reward.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Life assurance.

Additional information

The employer states that it is an equal opportunities organisation and is committed to maintaining a diverse workplace. A privacy policy is referenced for information on how applicant data is handled. Contact details are provided for general information about the company.