Senior Sales Head

Role Overview

The Senior Sales Head at Dream On Travel will oversee the entire sales division, focusing not only on closing deals but also on architecting the sales strategy, lead sourcing, and steadily improving conversion rates. This leadership position demands a professional with extensive direct sales experience ready to transition into optimizing processes, writing scripts, establishing targets, and structuring a scalable telesales team.

Key Expectations

• Own comprehensive sales performance, setting weekly and monthly goals.
• Develop communication and follow-up protocols executed by the sales team.
• Analyze conversion issues to find root causes and solutions.
• Act as the liaison between marketing, operations, and sales ensuring effective lead follow-up and smooth transitions from booking to operations.
• Create and refine the sales playbook based on data-driven insights.

Nature of Role

This role is leader-centric, ideal for someone thriving in dynamic, growth-phase environments who can balance strategic planning and hands-on leadership. The candidate should be comfortable mentoring and guiding the team, with success measured by team-wide outcomes.

Primary Responsibilities

• Design and enhance sales processes including response flows, scripts, and follow-up sequences used by telesales.
• Assign daily and weekly goals, monitor performance, and conduct reviews to identify bottlenecks in the sales funnel.
• Handle complex or escalated sales conversations personally, requiring senior judgment or negotiation.
• Collaborate with marketing to fine-tune campaign messaging based on on-ground conversion data.
• Coordinate with operations for a flawless handover from booking to travel execution to prevent customer dissatisfaction.
• Propose systemic improvements, new tools, alternative lead sources, and pricing strategies to boost conversion rates.
• Report sales performance and strategic advancements directly to company leadership.

Candidate Requirements

• Graduate degree in any discipline; preference for marketing, communication, or travel specialization.
• 5 to 8 years of sales experience with prior exposure to leading small teams or senior closing roles.
• Fluency in Tamil and English languages.
• Excellent negotiation capabilities and demonstrated leadership qualities.
• Ability to analyze sales data, identify trends, and implement practice changes beyond intuition.

Additional Information

• Salary ranges from 35000 to 55000 INR per month, commensurate with experience and skills.
• Location is strictly Coimbatore with mandatory daily office attendance; no remote or hybrid work options.
• Applicants must be based in Coimbatore.

About Dream On Travel

Dream On Travel is a community-focused travel organization based in Coimbatore, catering to solo and group travelers through curated group tours, customized packages, corporate outings, international tours, and ticket bookings. The company emphasizes superior service quality and unique travel experiences, seeking team members who share a passion for exploration and cultural connections.