Sales Manager

Role overview

This role is responsible for actively generating and managing sales opportunities, ensuring that business is handed over smoothly and on time so service delivery runs properly. The position also supports the daily sales function with a strong focus on creating long-term, value-based customer relationships and meeting personal sales targets.

Role information

• Job number: 26073915
• Job category: Sales & Marketing
• Location: Asset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
• Schedule: Full time
• Remote status: Not remote
• Position type: Management

Education and experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a similar field, plus 3 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a similar field, plus 1 year of experience in sales and marketing or a related professional area.

Responsibilities

• Work closely with off-property sales channels so sales efforts stay coordinated, complementary, and free from duplication.
• Strengthen relationships with both existing and prospective customers to support future bookings through calls, entertainment, FAM trips, trade shows, and similar activities.
• Develop community connections that help expand the customer base and create more sales opportunities.
• Maintain and grow relationships with important internal and external stakeholders.
• Provide accurate, complete, and effective handover details to Event Management.
• Join sales calls with the sales team to win new business and close deals.
• Handle the operational side of booked business, including proposals, contracts, and customer correspondence.
• Identify new business opportunities to meet personal and location revenue goals.
• Assess the market, including competitor strengths and weaknesses, economic trends, and supply-demand conditions, and use that insight to sell effectively.
• Choose the best opportunities for the location based on market conditions and business needs.
• Understand the property’s target customer and service expectations, and provide solutions based on the customer’s business needs and concerns.
• Support the company’s service and relationship strategy by delivering a strong customer experience that encourages loyalty.
• Serve customers in a way that helps grow share of account.
• Follow the company’s customer service standards and daily service basics.
• Set a positive example in guest relations and seek customer feedback on product and service quality.

Additional information

• Marriott International emphasizes equal opportunity and welcomes applicants from all backgrounds.
• The company promotes a workplace where diverse backgrounds, talent, and experience are valued and respected.
• Employment decisions are made without discrimination on any protected basis, including disability, veteran status, or any other basis protected by law.

About Marriott Hotels

Marriott Hotels focuses on elevating hospitality through innovation while maintaining a familiar and comfortable guest experience worldwide. Team members are expected to deliver thoughtful, warm, and forward-thinking service that supports the brand promise of “Wonderful Hospitality. Always.”

About JW Marriott

JW Marriott belongs to Marriott International’s luxury portfolio and includes more than 100 properties across gateway cities and resort destinations around the world. The brand values confident, innovative, genuine, and intuitive associates who enjoy a collaborative culture, growth opportunities, recognition, training, and holistic well-being.

Joining JW Marriott means becoming part of a global team and a workplace built around associate care, camaraderie, and the brand’s commitment to exceptional guest experiences.